Ratings based on 775 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sacramento
Posted Jun 16, 2018
The staff was good, room clean, facilities nice. I would definitely return.
Comment from Hotel Management
Jun 16, 2018 by Rachel, Hotel Management
Thank you for sharing your wonderful feedback. Nothing is better than hearing our guests have had a great stay with us. We hope to see you again soon.
Recommended
for Everyoneby A verified traveler
Nice hotel near wine country
Posted Jun 16, 2018Friendly staff, clean room, and a comfortable bed.
Comment from Hotel Management
Jun 16, 2018 by Rachel, Hotel Management
Thank you for your great feedback. We truly enjoyed having you stay with us and hope to see you again soon.
Recommended
for Everyoneby A verified traveler
Quiet hotel
Posted Jun 7, 2018Very clean and the staff is very nice. We came down for breakfast and the lobby staff was very nice and breakfast staff was very friendly and helpful.
Comment from Hotel Management
Jun 8, 2018 by Rachel, Hotel Management
Thank you for sharing your wonderful feedback. We love what we do and nothing is better than receiving positive feedback from our guests. We hope to see you again soon.
by A verified traveler
Posted Jun 4, 2018
Comment from Hotel Management
Jun 6, 2018 by Rachel, Hotel Management
Thank you for your great feedback. We hope to see you again.
by A verified traveler
Posted Jun 2, 2018
Checked in with staff early. They were very courteous, patient, and helpful. Whlle checking into room 112, the room next door 113's door was wide open and all the bedding and mattresses were in an up heavel state and were being treated with a very strong chemical. I asked maintenance what was wrong and they said it was being treated for bed bugs. Maintenace said the former occupance complained of being bitten by little bugs. Not a comfortable feeling checking in.
Comment from Hotel Management
Jun 6, 2018 by Rachel, Hotel Management
Thank you for bringing this experience to our attention. I completely understand how this would make you feel checking into our hotel for the first time. Upon inspecting the room there were no Bed Bugs discovered nor any other type of insect. It is extremely rare that we receive a complaint like this from a guest which is why we take it so seriously. Any report of this type is very serious which is why we always pull the room apart and check and treat as precautionary. Bed bugs and other bugs in a hotel are an extremely serious issue. If a guest ever states to us a concern we always handle it very diligently to make sure there is nothing in the room and that if there is no other rooms are affected. In this case there was nothing in the room discovered. Again I truly apologize about this experience and hope that you may stay with us again as this an extremely rare incident .
by A verified traveler
Posted May 25, 2018
Comment from Hotel Management
Jun 1, 2018 by Rachel, Hotel Management
Thank you for your great review. We hope to see you again soon.
by A verified traveler
Posted May 22, 2018
Fast check in and friendly staff
Comment from Hotel Management
May 23, 2018 by Rachel, Hotel Management
Thank you for your great feedback. We are so happy you enjoyed your visit. We hope to see you again soon.
by A verified traveler from Pasadena
Posted May 12, 2018
Nice hotel, not too far from the winery. Only stayed for 1 night but so far a good one.
Comment from Hotel Management
May 16, 2018 by Rachel, Hotel Management
Thank you for your great feedback. We enjoyed having you as our guest and hope to see you again soon.
Recommended
for Everyoneby A verified traveler from Honolulu
Good location
Posted Apr 20, 2018The hotel location provided easy access to all the highways we needed to shop and visit the local sites
Comment from Hotel Management
Apr 22, 2018 by Rachel, Hotel Management
Thank you for your great feedback. We truly enjoyed having you as our guest and look forward to seeing you again soon.
Recommended
for Everyoneby A verified traveler from LA
Convenient location
Posted Apr 20, 2018Small clean with excellent staff. Did have an elevator breakdown but was up and running quickly.
Comment from Hotel Management
Apr 22, 2018 by Rachel, Hotel Management
Thank you for your great feedback. We truly enjoyed having you as our guest and look forward to seeing you again soon.