Excellent value considering the location
Posted Jan 27, 2015
This Italian-owned facility is evidently fairly new and in good condition but basic. We had a large bedroom with a king-size bed (quite firm but not lumpy), nice tile floors, a working bathroom in good condition, and an overhead fan. The room has an air conditioner but we didn't try it (or, actually, find a controller for it) because it was unseasonably cool (in the 70's) during our visit. Everything was very clean.
Because of the remote location, there is no Internet or cell phone service, no TV, etc. -- not necessarily a bad thing. The hotel has potential for improvement, such as putting the fountain in working order, making sure the air conditioning is available when needed, and perhaps providing armoires or hooks to hang clothes in the rooms.
As when we visited another, larger property owned by the same people (Las Aguilas, in Xul), we were the only guests. This is a much smaller, less developed site. We understand some of the owners visit on weekends, but not when we were there.
The staff, both adults and children, were friendly, charming, and helpful, but they speak Spanish as a second language and no Italian or English. Of the Italian dishes listed on the menu, we tried only a few. Some are pale imitations of the real thing (insalata caprese), others (cannelone) evidently made in advance, presumably at Las Aguilas, and brought in frozen. Breakfasts are good, but don't count on gourmet fare. Prices in the restaurant are high for the area.