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"The room was very nicely presented, light and very cosy and warm. The staff were very helpful, kathy helped us out lots and assisted us with whatever we needed. Access to the pool and various spa activities was a good addition as well. Lovely place and well recommeded, will deffinetely stay again. "

"A lovely place for our 3-night stay. The Faulkland room we stayed in was very comfortable and well appointed, all worked as it should. Bathroom was a bit tight on space but still fine. This room is on a busy road, so traffic noise was there but didn't seem to keep us awake. Mind you, we're used to no traffic noise. All staff we came across were very friendly and couldn't do enough to help. Special shout out here to Josh. Great customer focused service! Food in the restaurant was good, service impeccable. A very relaxing stay, thank you. "

"Great room, spotless, warm and cosy. Staff were so friendly, food excellent, log fire amazing! Loved staying there. Thankyou to all of you for making my stay memorable!"

"Simple and nice food. Good breakfast, son loved the pancake machine. Room was large and clean."

"Clean room. Friendly and helpful staff. Our food allergies catered for. Very good food."

"Room was lovely, atmosphere was fantastic and the service didn’t miss a beat. Had a great stay "

"A historic pub and hotel , lovely staff, room very clean and comfy and breakfast to order and nice fresh food . Lovely Frome is worth exploring and the pub restaurant very welcoming . An amazing bus service to Bath from the front of hotel.. runs till midnight ! "

"Had a lovely weekend stay here in November, the place is charming and has a lot of character. The room was large, clean , well furnished and there was everything you needed , I also loved the view and that you could look out and see the thatched roof . Check in was easy , all the staff we met over the weekend were very welcoming , friendly and helpful so it made you feel very relaxed. New management had just taken over when we stayed , I was really happy with stay here and would recommend it. "

"Cleanliness; friendly & helpul staff"