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Overview of Hilton Tokyo

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Indoor pool
Indoor pool
Indoor pool
1 bedroom, premium bedding, minibar, in-room safe

Hilton Tokyo

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationShinjuku Central Park4 min walk
    Popular LocationThe Tokyo Metropolitan Government5 min walk
    Popular LocationTokyo Opera City Concert Hall19 min walk
    AirportTokyo (HND-Haneda)35 min drive

Choose dates to view prices

Premium Twin Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed, Business Lounge Access

4.3/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Business Lounge Access, Tower

  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

4.6/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Business Lounge Access

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 2 Twin Beds, Business Lounge Access (Executive)

4.1/5 guest room rating
  • 474 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Deluxe, Room

4.2/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Hilton, Room, 2 Twin Beds

4.4/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Hilton, Room

4.4/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Queen Hilton, Room

4.6/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 2 Twin Beds, Tower

  • 710 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed, Business Lounge Access (Executive)

4.7/5 guest room rating
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

4.8/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

King, Executive Suite, Business Lounge Access, City View

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Tokyo

Located in Shinjuku neighborhood, Hilton Tokyo is connected to a shopping center. Roppongi Hills and Akihabara Electric Town are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Robot Restaurant. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Tokyo Metropolitan Gymnasium. Guests appreciate the hotel's convenience to public transportation: Tochomae Station is 4 minutes by foot and Nishi-shinjuku Station is 4 minutes.
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Popular Location

What's nearby

  • Shinjuku Central Park - 4 min walk
  • The Tokyo Metropolitan Government - 5 min walk
  • Japanese Sword Museum - 18 min walk
  • Tokyo Opera City Concert Hall - 19 min walk
  • Shinjuku Gyoen National Garden - 9 min drive

Getting around

  • Tochomae Station - 4 min walk
  • Seibu-Shinjuku Station - 13 min walk
  • Narita Intl. Airport (NRT) - 52 min drive

Restaurants

  • Marble Lounge — 1 min walk
  • Dynasty — 1 min walk
  • All Day Dining Jurin — 4 min walk
  • FUNGO DINING — 4 min walk
  • BBB — 4 min walk

About this property

Hilton Tokyo

Luxury hotel connected to a shopping center in Shinjuku, walk to Tokyo Metropolitan Government Building
This smoke-free hotel features 4 restaurants, a restaurant, and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café. All 830 rooms provide conveniences like refrigerators and coffee makers, plus 24-hour room service and LCD TVs with digital channels. Other amenities available to guests include WiFi, wired Internet, and minibars.
Hilton Tokyo offers 830 accommodations with minibars and safes. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a 24-hour fitness center, and complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1000 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1500 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:30 AM - 10 PM
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4200 for adults and JPY 2100 for children
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Art gallery
  • Free bicycle rentals
  • Indoor pool
  • Outdoor tennis court
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 24-hour business center
  • Conference space (10032 square feet)
  • Meeting rooms - 21

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional meal fees apply to children when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for JPY 7258.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 4200 for adults and JPY 2100 for children (approximately)
  • Fee for in-room wireless Internet: JPY 1000 per night (rates may vary)
  • Fee for in-room wired Internet: JPY 1000 per night (rates may vary)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 7258.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel Tokyo
Hilton Tokyo
Tokyo Hilton
Hilton International Shinjuku
Hilton Tokyo Hotel
Hilton Tokyo Hotel Shinjuku
Hilton Tokyo Shinjuku
Shinjuku Hilton
Hilton Tokyo Hotel
Hilton Tokyo Tokyo
Hilton Tokyo Hotel Tokyo

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 518 out of 988 reviews
5 - Excellent 52%
Rating 4 - Good. 320 out of 988 reviews
4 - Good 32%
Rating 3 - Okay. 85 out of 988 reviews
3 - Okay 9%
Rating 2 - Poor. 39 out of 988 reviews
2 - Poor 4%
Rating 1 - Terrible. 26 out of 988 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities
Write a review

1/5 Terrible

Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful, great room. Stay in the Executive King room so the view of Shinjuku was excellent.
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2020

1/5 Terrible

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 20 nights in Mar 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020