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Overview of Palace Hotel Tokyo

Photo gallery

Guest reviews

4.8 / 5Exceptional
797 reviews
Guests rated this property 4.9/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationWadakura Fountain Park3 min walk
Popular LocationMuseum of the Imperial Collections4 min walk
RestaurantTokyo Sundubu1 min walk
RestaurantLe Poulet3 min walk
AirportTokyo (HND-Haneda)16 min drive

Choose dates to view prices

  • Deluxe King Room, Non Smoking

    Room amenities

    • 485 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe King Room with Balcony, Non Smoking

    Room amenities

    • 485 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Grand Deluxe Twin Room, Non-Smoking

    Room amenities

    • 595 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Twin Room, Non Smoking, Balcony

    Room amenities

    • 485 sq ft
    • Park view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Club Deluxe King Room, Non Smoking (19F Club Lounge Breakfast Included)

    Room amenities

    • 484 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Club Deluxe King Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)

    Room amenities

    • 484 sq ft
    • Park view
    • Sleeps 4
    • 1 King Bed
    More details
  • Club Deluxe Twin Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)

    Room amenities

    • 484 sq ft
    • Park view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Suite Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)

    Room amenities

    • 807 sq ft
    • Park view
    • Sleeps 4
    • 1 King Bed
    More details
  • Garden Suite Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)

    Room amenities

    • 807 sq ft
    • Park view
    • Sleeps 4
    • 1 King Bed
    More details
  • Chiyoda Suite

    Room amenities

    • 861 sq ft
    • Park view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Grand Deluxe Twin Room, Non-Smoking (Triple Use)

    Room amenities

    • 595 sq ft
    • City view
    • Sleeps 5
    • 3 Double Beds
    More details
  • Club Deluxe Twin Room with Balcony, Non Smoking (Triple Use, 19F Club Lounge Breakfast Included)

    Room amenities

    • 484 sq ft
    • Park view
    • Sleeps 5
    • 3 Double Beds
    More details
  • Suite, 2 Twin Beds, Balcony (Park)

    Room amenities

    • City view
    • Sleeps 5
    • 2 Twin Beds
    More details
  • Suite, 1 King Bed, Balcony (Terrace)

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Grand Deluxe King Room with Balcony, Non Smoking

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Club Grand Deluxe King Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Club Grand Deluxe Twin Room, Non Smoking (19F Club Lounge Breakfast Included)

    Room amenities

    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details

About this area

Tokyo

Located in Tokyo's Chiyoda neighborhood, Palace Hotel Tokyo is in the city center and near a metro station. The area's natural beauty can be seen at Wadakura Fountain Park and East Garden, while Museum of the Imperial Collections and Masakado Kubizuka are cultural highlights. Looking to enjoy an event or a game? See what's going on at Nippon Budokan or Tokyo Dome. Our guests love the hotel's convenience to public transportation: Otemachi Station is 7 minutes by foot and Nijubashimae (Marunouchi) Station is 8 minutes.

Visit our Tokyo travel guide
Map
Popular Location

What's nearby

  • Wadakura Fountain Park - 3 min walk
  • Museum of the Imperial Collections - 4 min walk
  • Masakado Kubizuka - 4 min walk
  • Imperial Palace Garden - 8 min walk
  • Ninomaru Garden - 10 min walk

Getting around

  • Otemachi Station - 7 min walk
  • Tokyo Station - 12 min walk
  • Tokyo (HND-Haneda) - 16 min drive

Restaurants

  • GRAND KITCHEN — 1 min walk
  • WADAKURA — 1 min walk
  • Tokyo Sundubu - 1 min walk
  • Le Poulet - 3 min walk
  • Yamaya - 6 min walk

About this property

Palace Hotel Tokyo

Luxury Tokyo hotel in Chiyoda, walk to Marunouchi Building
This hotel features 6 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a coffee shop/café. All 290 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences like refrigerators and coffee makers. Guests will also find 24-hour room service, DVD players, and minibars.
Palace Hotel Tokyo offers 290 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.
This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests under 16 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Evian SPA TOKYO has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

  • Palace Hotel Tokyo is listed in the 2018 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Self parking: JPY 2060 per night
Valet parking: JPY 1000 per night
Limo/town car service

Food and drink

Full breakfast available for a fee daily 6 AM–10:30 AM: JPY 4000-5100 per person
6 restaurants and 1 coffee shop/café
3 bars/lounges
24-hour room service

Things to do

24-hour fitness center
Bicycle rentals
Full-service spa
Indoor pool
Sauna
Shopping
Yoga classes

Family friendly

Dry cleaning service
DVD player
Grocery/convenience store
Indoor pool
Laundry facilities
Refrigerator

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
German
Italian
Japanese
Korean
Portuguese
Spanish

Business services

Meeting rooms
Conference space

Outdoors

Terrace

Spa

5 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage/treatment rooms
Sauna
Spa open daily
Spa tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Egyptian cotton sheets
Linens

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

Cable/satellite channels
DVD player
LCD TV
Pay movies
Premium channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers
Turndown service

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM

Check-out

Check-out before noon

Special check-in instructions

Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Fees

 
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 4000 and JPY 5100 per person (approximately)
  • Self parking fee: JPY 2060 per night (in/out privileges)
  • Valet parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Palace Hotel Tokyo and receive a full refund?
Yes, Palace Hotel Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Palace Hotel Tokyo cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Palace Hotel Tokyo?
As of May 30, 2020, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on Jun 1, 2020 start from $490, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does Palace Hotel Tokyo have a pool?
Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.
Is Palace Hotel Tokyo pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is available for JPY 2060 per night. Valet parking is available for JPY 1000 per night.
What time is check-in at this property?
Check-in is from 3:00 PM–3:00 AM.
What time is check-out at Palace Hotel Tokyo?
Check-out is at noon.
Where is Palace Hotel Tokyo located?
Located in Chiyoda, this luxury hotel is within a 5-minute walk of Wadakura Fountain Park, Museum of the Imperial Collections, and Masakado Kubizuka. Imperial Palace Garden and East Garden are also within 10 minutes. Otemachi Station is 7 minutes by foot and Nijubashimae (Marunouchi) Station is 8 minutes.

Guest reviews

4.8
Exceptional
5 - Excellent
703
4 - Good
75
3 - Okay
14
2 - Mediocre
3
1 - Poor
2
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, amenities, property conditions & facilities

Heaven in the middle of Tokyo! Excellent location, next to the Imperial Palace and 8 minute walk to Tokyo's main train station. You can walk underground from the main station should it be raining. Metro stop 1/2 block from hotel, so easy to get going. 7-11 in the shops under the hotel should you need something. Club level AMAZING. Breakfast, high tea, and aps served. Tea, coffee, snacks all day. You will not go wrong with this choice. VERY quiet and peaceful. Service impeccable.

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was extremely helpful and very pleasant. Enjoyed every minute of our stay

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed in some magnificent hotels around the world but this one tops them all. Location is perfect, views extraordinary, service impeccable and rooms are unimaginably luxurious.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THANK YOU, PALACE HOTEL!

Best hotel in the world.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the best hotel I’ve ever stayed in anywhere in the world.

Stayed 10 nights in Jan 2020