See all properties
Save

Palace Hotel Tokyo

5.0 star property
Luxury spa hotel, a quick walk to Imperial Palace East Gardens

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Palace Hotel Tokyo

Executive lounge
Property entrance
Separate tub and shower, rainfall showerhead, free toiletries
Lunch and dinner served, French cuisine
Chapel

Reviews

9.8

Exceptional

Popular amenities

  • Restaurant
  • Pool
    PoolPool
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning
  • Spa
    SpaSpa

Explore the area

Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Popular LocationTokyo Imperial Palace11 min walk
  • Popular LocationTokyo International Forum15 min walk
  • Popular LocationTokyo Dome4 min drive
  • AirportTokyo (HND-Haneda)30 min drive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Lobby
Imperial Hotel, Tokyo
Pool
Hot Tub
Spa
Kids pool
9.6 out of 10, Exceptional, (1006)
The price is $346
includes taxes & fees
$311 per night
Aug 27 - Aug 28
Imperial Hotel, Tokyo

About the neighborhood

Tokyo

Palace Hotel Tokyo is located in Chiyoda, a neighborhood in Tokyo, and is near a metro station. Shoppers can check out Urayasu Fish Market, while everyone can enjoy the natural beauty of Wadakura Fountain Park and Imperial Palace East Gardens. Museum of the Imperial Collections and Marunouchi Building are two other places to visit that come recommended.
Visit our Tokyo travel guideOpens in a new window

What's nearby

  • Tokyo Imperial Palace - 11 min walk
  • Tokyo International Forum - 15 min walk
  • Nippon Budokan - 3 min drive
  • Tokyo Tower - 4 min drive
  • Tokyo Dome - 4 min drive

Getting around

  • Otemachi Station - 7 min walk
  • Tokyo Station - 8 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪玄米カフェ 実身美 - ‬3 min walk
  • ‪The Palace Lounge - ‬1 min walk
  • ‪はせがわ酒店 パレスホテル東京店 - ‬2 min walk
  • ‪もうやんカレー 大手町 - ‬2 min walk
  • ‪Sweets & Deli - ‬3 min walk

About this property

Palace Hotel Tokyo

Luxury boutique hotel near Imperial Palace East Gardens
Located close to Museum of the Imperial Collections and Wadakura Fountain Park, Palace Hotel Tokyo provides a grocery/convenience store, a terrace, and shopping on site. Treat yourself to a massage, a body scrub, or a manicure/pedicure at evian SPA TOKYO, the onsite spa. The on-site French cuisine restaurant, ESTERRE, offers lunch and dinner. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars and conference space.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), multilingual staff, and an elevator
  • A banquet hall, a porter/bellhop, and laundry services
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 284 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and free cribs/infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • LCD TVs with premium channels and DVD players
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: JPY 5,819 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Renovations and closures

The following facilities or services will be unavailable from August 19 2024 to August 20 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5819 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

How much does it cost to stay at Palace Hotel Tokyo?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on Aug 8, 2024 start from $586.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Hotel Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Hotel Tokyo?

Self parking is available for JPY 3300 per night. Valet parking is available for JPY 4300 per night.

What time is check-in at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Palace Hotel Tokyo?

Check-out is at noon.

Where is Palace Hotel Tokyo located?

Located in Chiyoda, this luxury hotel is within a 5-minute walk of Imperial Palace East Gardens, Wadakura Fountain Park, and Museum of the Imperial Collections. Masakado Kubizuka and Marunouchi Building are also within 10 minutes. Otemachi Station is 7 minutes by foot and Nijubashimae (Marunouchi) Station is 8 minutes.

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 895 out of 1004 reviews" "
Rating 8 - Good. 82 out of 1004 reviews" "
Rating 6 - Okay. 15 out of 1004 reviews" "
Rating 4 - Poor. 7 out of 1004 reviews" "
Rating 2 - Terrible. 5 out of 1004 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Berge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had made a lot of purchases in Tokyo and they even helped me send it back home, which was very helpful! Stafff was always super polite and helpful, recommend to all.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Japanese hospitality. View from the balcony was terrific.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeff, Sugar Land

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest hotel that I have experienced in my travels. I enjoyed everything about this luxurious, quiet, amenity-rich hotel situated in the heart of Tokyo. The restaurants are exceptional.
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in a lot of hotels, many 5 star ones, for work and leisure and the Palace lays a credible claim to be the best city hotel in the world. Every aspect of the stay (I am reviewing a second holiday stay) is exceptional, from the efficiency and friendliness of the staff, the rooms, the bars and restaurants and its location with incredible views and a link from the basement level to a well connected subway station. If you are looking for a memorable stay in a world class city centre hotel in Tokyo then you simply cannot go wrong here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hanaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highest quality of service and hospitality!
Stayed 2 nights in Jun 2024

10/10 Excellent

Yee Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Hai

Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent service and options befitting a 5 star hotel. The only disappointment was a seeming lack of commitment to sustainability and environmental issues (e.g., only and many small format disposable toiletries in the rooms, small plastic water bottles in fitness room without cooler for refilling).
Stayed 2 nights in Jun 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great location, excellent service, and comfortable rooms. I stayed twice on my most recent trip to Tokyo, once at the beginning of the trip and once at the end. During my stays, I ate at the tempura restaurant, the teppanyaki restaurant, and the sushi restaurant. The first two were excellent and enjoyable. The same was not true of the sushi restaurant. The overall atmosphere was highly unwelcoming. The head sushi chef spent his time drinking sake with Japanese customers and treated other customers somewhat rudely. This restaurant does not live up to the standards of the Palace Hotel and reflects badly on the hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Simon, Huntingdon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

William Fulton, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Elsayed

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, excellent facilities and staff.
Stayed 4 nights in May 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Amenities, property conditions & facilities
A great hotel in a super convenient location. We would stay their again if we came back to Tokyo
Stayed 2 nights in May 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Sa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the 6th floor lounge
Stayed 8 nights in Apr 2024

10/10 Excellent

Paul, Mather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an outstanding stay at the Palace Hotel Tokyo. The cleanliness of the hotel was exceptional, with every corner of the room and public areas maintained perfectly. What truly set this hotel apart, however, was the customer service. The staff went above and beyond to ensure my comfort and satisfaction throughout my visit, making it a truly memorable experience. Highly recommended for anyone seeking top-notch accommodations in Tokyo!
Stayed 1 night in Apr 2024

10/10 Excellent

Micheline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property with exceptional staff always eager to please. Incredible hosptiality. Would definitely return and stay here
Stayed 3 nights in Apr 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay at the Palace hotel, service was immaculate. The room was large with beautiful view of Mt Fuji in the distance and overlooking the Imperial Palace and park. The hotel is in the CBD so it's pretty quiet and corporate so you need to travel a little for the buzz and choices of restaurants but it's very close to Tokyo Central station you can get anywhere easily
Stayed 3 nights in Apr 2024

8/10 Good

Ieda, Burbank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Club Lounge hours, should be extended. Items for breakfast are unchanged daily, consider having a variety of Japanese cuisine.
Stayed 4 nights in Mar 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Oliver Ewald

Stayed 4 nights in Mar 2024

10/10 Excellent

Kevin, Houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot internationally for work, and i am not too restricted by my company’s travel budget for international travel, and i can honestly say this is the nicest hotel (for business) from top to bottom that I have ever stayed in the world. If i had to list a complaint, i just dont think I could conjure one.
Stayed 4 nights in Feb 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional stay! We stayed a week for the Tokyo Marathon and we couldn’t be more happy with the location and hotel it’s self. It is truly 5 stars! Will be returning with the family!
Stayed 6 nights in Feb 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
The View & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0