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Get an overview of this hotelTokyo property near Cerulean Tower

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Set in a 25-story building, this hotel is positioned adjacent to the station in Tokyo's fashionable Shibuya district, within three km of Roppongi nightlife.

Property amenities

Restaurants on the 25th floor offer not only Japanese and French cuisine but also panoramic views of the downtown skyline through their glass walls.


All 408 rooms offer sweeping views of the city, along with light-wood furnishings, soft tempur pillows, and complimentary wired/wireless Internet access.

Hotel Amenities

Hotel Amenities

The Shibuya Excel Hotel Tokyu occupies the fifth to twenty-fifth stories of the Mark City building. The hotel offers conference and meeting facilities, and restaurants with Japanese and Western cuisine. Multilingual staff, a safe deposit box, and 24-hour front desk service are available.

Self parking:

JPY1,500 (US$5–$15) per 24-hour period. Secure self parking is available in a structure adjacent to the hotel.

Fees do not include tax and are subject to change without prior notice.

Shibuya Excel Hotel contains conference rooms and one meeting room, with complimentary wireless Internet access and audio/video equipment. Copy, fax, and cell phone rental services are also available. Click the link below for more details.

Internet access: complimentary wireless Internet access is available throughout the hotel, including hotel conference rooms. Fee(s) subject to change without notice.

Other: Copy and fax services are available for a surcharge. Cell phones may be rented for JPY735 (US$6–$10) per day plus associated calling costs. Also available self parking (surcharge), Internet point, luggage storage, computer rental, designated smoking area, and a meeting room.

  • 24-hour front desk 
  • Total number of rooms - 408 
  • Number of floors - 25 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Designated smoking areas 
  • Free WiFi 
  • One meeting room 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Number of restaurants - 2 
  • Conference space size (feet) - 108 
  • Self parking (surcharge) 
  • Conference space size (meters) - 10 
  • Breakfast available (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Refrigerator  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Free WiFi 
  • Free wired high-speed Internet 
  • Pay movies 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Phone 
  • Refrigerator 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Shower/tub combination 
  • Bidet 
  • Deep soaking bathtub 
  • Iron/ironing board (on request) 
  • Desk 
  • Cribs/infant beds available 
  • Digital TV service 
  • Flat-panel TV 
  • HDTV 
  • Pillow menu 

Where to Eat

Shunsai - 25th-floor Japanese restaurant serving kaiseki courses and à la carte items. Bay window views of downtown Tokyo towards Shinjuku. Light wood tables and chairs, black tile floor, frosted glass interior partitions. Open from morning to night.

A Bientot - 25th-floor relaxed French restaurant. Bay windows with view of downtown Tokyo. Wooden floor and tables, cloth-upholstered chairs, abstract wall art. Breakfast buffet, à la carte items, and course meals for lunch and dinner.

Estacion Cafe - Lobby level café serving sweets, snacks, tea, beer, wine, and cocktails. Bay windows with views of downtown Shibuya on two sides, tile floor, atrium ceiling. Open from morning to night.

Hotel Policies


Check-in time starts at 2 PM


Check-out time is 11 AM

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Noise-free rooms not guaranteed

Parking height restrictions apply


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 2500 per person (approximately)
  • Self parking fee: JPY 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Excel Tokyu Shibuya
  • Shibuya Excel Hotel Tokyu
  • Shibuya Excel Tokyu
  • Shibuya Tokyu
  • Shibuya Tokyu Excel
  • Shibuya Tokyu Excel Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Excel Hotel Tokyu
  • Excel Shibuya Hotel
  • Excel Tokyu
  • Hotel Excel Shibuya Tokyu

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Shibuya Excel Hotel Tokyu ratings based on 584 Verified Reviews

Learn more.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
Learn more.

weyose to train and subway station

4 out of 5
Posted Feb 19, 2017
located at the heart of shibuya close to many atractions restaurants shops
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Great hotel location. Mins to anywhere in shibuya.

5 out of 5
by from sinagpore
Posted Feb 12, 2017
Train station right below hotel is a plus point for shopper with kids in tow lots of food choices at hotel too
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Great hotel, great location

4 out of 5
by from Perth
Posted Jan 24, 2017
Clean hotel right in the heart of Shibuya. Close to shops, restaurants and major train station.
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In the heart of Shibuya. Best view of crosswalk.

5 out of 5
by from New York City
Posted Jan 17, 2017
Amazing hotel. Walking distance to shops/restaurants. Train station literally down stairs. Shibuya Crosswalk right below the hotel. Definitely staying here again!
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4 out of 5
Posted Jan 16, 2017
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Great Stay

5 out of 5
by from Sydney, Australia
Posted Jan 15, 2017
If you are a family of four and looking for a place to stay in Tokyo, then I recommend a 'Family Room' at this hotel. Four single beds and decent amount of space. Also a great location above the train station, which makes it easy to get anywhere. We would most definitely stay here again.
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Good location, comfortable room

5 out of 5
by from Dulles, VA
Posted Jan 13, 2017
The location connected to the Shibuya subway station was great for transportation access, shopping, and dining. The bed was very comfortable and the room was clean. I would stay here again anytime.
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Great location,

4 out of 5
by from NYC
Posted Jan 6, 2017
The perfect location especially for the first time traveler. Excellent shopping, restaurants and transportation all around the hotel. Clean rooms with good views of the Shibuya crossing, helpful staff. Tried the buffet breakfast but was not impressed the day that I went and did not return to check if it was just a bad day.
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The Most Convenient

5 out of 5
Posted Jan 1, 2017
For myself, this is The Most Convenient and 1 Of 2 best places to stay in Shibuya. If I'm only in Tokyo this is home base.
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Excellent location

4 out of 5
by from DXB
Posted Dec 27, 2016
The hotel is position in the heart of Shibuya and if you're lucky you will get the view of the crossing from your room. Location is also great as its adjacent to the train station other than a complete shopping district within walking distance.
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