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Overview of Shibuya Excel Hotel Tokyu

Photo gallery

Featured Image
View from Room
Premium bedding, in-room safe, desk, blackout drapes
View from Room
Premium bedding, in-room safe, desk, blackout drapes
VIP Access

Shibuya Excel Hotel Tokyu

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationShibuya Crossing3 min walk
    Popular LocationNHK Hall13 min walk
    Popular LocationYoyogi National Gymnasium14 min walk
    AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

Excel Twin Non-Smoking, 21 - 24F

4.5/5 guest room rating
  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin Non-Smoking, 7 - 12F, Check-in 4 PM, Check-out 10 AM

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Excel Semi-Double Non-Smoking, 21 - 24F

4.8/5 guest room rating
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Twin, Non-Smoking, 13 - 19F

  • 413 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin Non-Smoking, 7 - 12F

4.6/5 guest room rating
  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Semi Double Room Non-Smoking, 13 - 19F

4.2/5 guest room rating
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Double Non-Smoking, 7 - 12F, Check-in 4 PM, Check-out 10 AM

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View Twin Non-Smoking, 13 - 19F

4.7/5 guest room rating
  • 325 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Triple Room Non-Smoking, 7 - 12F

4.7/5 guest room rating
  • 366 sq ft
  • Sleeps 6
  • 3 Large Twin Beds

Premier Double Non-Smoking, 13 - 19F

5/5 guest room rating
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Quad Room Non-Smoking, 7 - 12F

4.7/5 guest room rating
  • 431 sq ft
  • Sleeps 7
  • 4 Twin Beds

Standard Double Non-Smoking, 7 - 12F

4.2/5 guest room rating
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

About this area

Tokyo

In the city center, Shibuya Excel Hotel Tokyu is in Tokyo's Shibuya neighborhood, an area with great airport proximity. Shibuya Crossing and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests love the hotel's convenience to public transportation: Shibuya Station is just steps away.
Popular Location

What's nearby

  • Shibuya Crossing - 3 min walk
  • Shibuya Hikarie - 7 min walk
  • NHK Hall - 13 min walk
  • Yoyogi National Gymnasium - 14 min walk
  • Omotesando Hills - 19 min walk

Getting around

  • Shibuya Station - 2 min walk
  • Shinsen Station - 8 min walk
  • Narita Intl. Airport (NRT) - 53 min drive

Restaurants

  • Robot Restaurant — 7 min drive
  • Akihabara Electric Town — 8 min drive

About this property

Shibuya Excel Hotel Tokyu

3.5-star Tokyo hotel in Shibuya, walk to Shibuya Crossing
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, a meeting room, and concierge services. All 408 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, refrigerators, and room service.
Shibuya Excel Hotel Tokyu offers 408 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 2100 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3388 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Japanese

Business services

  • 1 meeting room
  • Conference space (108 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3388 per person (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 2100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Shibuya Excel Hotel Tokyu and receive a full refund?
Yes, Shibuya Excel Hotel Tokyu offers free cancellation on select room rates, because flexibility matters! Please refer to Shibuya Excel Hotel Tokyu cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shibuya Excel Hotel Tokyu?
As of Apr 14, 2021, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Apr 19, 2021 start from $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shibuya Excel Hotel Tokyu pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shibuya Excel Hotel Tokyu?
Self parking is available for JPY 2100 per night.
What time is check-in at Shibuya Excel Hotel Tokyu?
Check-in is from 2 PM - midnight.
What time is check-out at Shibuya Excel Hotel Tokyu?
Check-out is at 11 AM.
Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.
Where is Shibuya Excel Hotel Tokyu located?
Located in Shibuya, this hotel is 0.2 mi (0.3 km) from Shibuya Crossing and within 3 mi (5 km) of Tokyo National Olympic Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 6 mi (10 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 8 minutes.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 589 out of 993 reviews
5 - Excellent 59%
Rating 4 - Good. 316 out of 993 reviews
4 - Good 32%
Rating 3 - Okay. 49 out of 993 reviews
3 - Okay 5%
Rating 2 - Poor. 25 out of 993 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 993 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a standard double room for 2 nights upon moving out of Tokyo. A staff at the reception kindly upgraded our room to the upper floor one so that we could enjoy the amazing view before we leave the city and we sure did enjoy our stay. Wonderful customer service and highly recommended!
Stayed 2 nights in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excel Shibuya
Great location and cozy atmosphere!
Stayed 2 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

5/5 Excellent

Stayed 2 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2020

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