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"The staff here are very good, helpful, friendly and with bags of personality. The room was spacious and the bed very comfortable. There were tea bags, coffee etc - biscuits would have been a nuce addition. The food, in my opinion, let's the hotel down. You are basically a captive audience. My partner enjoyed the steak pie. I had salmon with cannelloni beans, which was quite tasty but a very small portion."

"Nice location in Blackheath. Staff are very friendly. Rooms are comfortable, a bit stuffy."

"Staff were brilliant. "

"Easy access, great location near departure gates, convenient, small rooms but great smart space"

"The whole place needs a refurb. My bedroom could have done with a clean and the toilet actually needed flushing before I could use it. The stairs and corridors wer dusty in corners and one corridor had a peculiar smell. I know it was an old building but I’m sure even old buildings could have lifts installed and maybe ramps and here one or two steps are. Not good value for money and the breakfast certainly wasn’t. The restaurant and bar are were clean and smart and the staff were pleasant and helpful."

"We always get given the furthest room away from reception and as I walk with a stick it is very inconvenient. "

"Really lovely hotel opposite the airport which is fantastic for early morning flights "

"No issues "

"Very nice pub and room was well presented and the radio was a nice touch "