COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Sheraton Parkway Toronto North Hotel & Suites

Photo gallery for Sheraton Parkway Toronto North Hotel & Suites

Featured Image
2 indoor pools, seasonal outdoor pool, pool umbrellas, sun loungers
2 indoor pools, seasonal outdoor pool, pool umbrellas, sun loungers
2 indoor pools, seasonal outdoor pool, pool umbrellas, sun loungers
Terrace/Patio

Overview of Sheraton Parkway Toronto North Hotel & Suites

Sheraton Parkway Toronto North Hotel & Suites

4 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
600 Highway 7, Richmond Hill, ON, L4B 1B2

Explore the area

  • Popular LocationFirst Markham Place4 min drive
  • Popular LocationPacific Mall10 min drive
  • Popular LocationSeneca College13 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)25 min drive

Choose dates to view prices

About this area

Richmond Hill

Located in Richmond Hill, Sheraton Parkway Toronto North Hotel & Suites is connected to a shopping center. Flato Markham Theatre and Ontario Science Centre are cultural highlights, and travelers looking to shop may want to visit Fairview Mall and Scarborough Town Centre. Traveling with kids? Consider Canada's Wonderland, or check out an event or a game at Elvis Stojko Arena. Spend some time exploring the area's activities, including cross-country skiing, snowboarding, and golf lessons.

What's nearby

  • First Markham Place - 4 min drive
  • City Playhouse Theatre - 8 min drive
  • Pacific Mall - 10 min drive
  • Fairview Mall - 12 min drive
  • Seneca College - 13 min drive

Getting around

  • Langstaff Station - 5 min drive
  • Don Mills Station - 8 min drive
  • Pearson Intl. Airport (YYZ) - 25 min drive

Restaurants

  • Premiere Ballroom & Convention Centre — 4 min walk
  • Richmond Court Restaurant — 5 min walk
  • Baton Rouge — 5 min walk
  • Inatei Japanese Cuisine — 6 min walk
  • Tapagria Spanish Tapas Restaurant — 6 min walk

About this property

Sheraton Parkway Toronto North Hotel & Suites

Family-friendly hotel connected to the convention center in Richmond Hill with 3 restaurants
3 restaurants, 2 indoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 312 rooms offer comforts like pillowtop beds and Egyptian cotton sheets, plus free WiFi and LED TVs with cable channels. Other amenities available to guests include room service, coffee makers, and down comforters. Housekeeping is available on request.
Sheraton Parkway Toronto North Hotel & Suites offers 312 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and down comforters. 43-inch LED televisions come with cable channels and pay movies.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

2 indoor swimming pools and 2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a 24-hour fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Caesar Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 5 km
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 10:00 AM–10:30 AM: CAD 18.95 for adults and CAD 8.95 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 2 indoor pools
  • 2 spa tubs
  • Aerobics classes
  • Basketball
  • Children's pool
  • Full-service spa
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Hindi
  • Russian

Business services

  • Business center
  • Computer station
  • Conference space (322917 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LED TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Mobile key entry
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 100 per pet, per week
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 18.95 for adults and CAD 8.95 for children (approximately)
  • Pet fee: CAD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Markham Sheraton
Sheraton Markham
Sheraton Markham Toronto
Sheraton Parkway
Sheraton Parkway Markham
Sheraton Parkway Toronto Markham
Sheraton Parkway Toronto Markham Hotel
Sheraton Parkway Toronto Markham Hotel Richmond Hill North
Sheraton Parkway Toronto North Richmond Hill Markham
Sheraton Toronto Markham
Sheraton Parkway Toronto North Richmond Hill Markham Hotel
Sheraton Parkway Toronto North Hotel Richmond Hill
Sheraton Parkway Toronto North Hotel
Sheraton Parkway Toronto North Richmond Hill
Sheraton Parkway Toronto North
Sheraton Richmond Hill
Richmond Hill Sheraton
Sheraton Parkway Toronto North Richmond Hill Ontario
Sheraton Hotel Richmond Hill
Sheraton Parkway Toronto North Richmond Hill / Markham
Sheraton Parkway Toronto North Hotel & Suites Hotel
Sheraton Parkway Toronto North Hotel & Suites Richmond Hill

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 388 out of 1001 reviews
5 - Excellent 39%
Rating 4 - Good. 368 out of 1001 reviews
4 - Good 37%
Rating 3 - Okay. 138 out of 1001 reviews
3 - Okay 14%
Rating 2 - Poor. 56 out of 1001 reviews
2 - Poor 6%
Rating 1 - Terrible. 51 out of 1001 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking and pool. Available restaurants and great service.
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
After a terrible experience at a previous hotel involving deceit of when their pools would be open, and unclean bathtubs, we switched hotels and reserved at the Sheraton Parkways Hotel the following morning. Pools were open, staff were amazing and accommodating with free early checkin and late checkout. The room was exactly as advertised and very clean. The bed was amazingly comfortable and the separate room worked for our needs with allowing my young son to go to sleep comfortably in a quieter area. Overall, after a terrible start to our brief getaway, it quickly turned around upon arriving at the Sheraton. Spa treatments were booked, the hotel dine in restaurant was super convenient, room service provided quick and convenient breakfast for 2 hungry kids, and the pool made their experience even better! We absolutely intend to book here again next month, in the same type of king suit. Very much enjoyed this hotel, and super affordable!
Stayed 1 night in Jul 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service not attentive to needs of customer, very confusing having to share facilities with best western next door, hot tub filthy as well as its environment, confusing use of entrance elevator having to go through restaurant to find, parking confusing shared by limo company, room environment in noisey area across from ice machine and vending machine in hall, all around staff miserable and stay really sucked!!
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Be warned, your room will not be served or cleaned during your stay. Hallways, pool area are neglected, full of garbage. Reception personnel seem to be tired and angry with an occasional fake smile. Shampoo was missing in our bathroom. There were no clean towels available at the pool area. That’s the first time ever we checked out from hotel a day earlier without even asking for a refund.
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Not a lot of parking.
Stayed 2 nights in Jul 2021