Palacio de Tryon: Tours y Actividades

The night we arrived the lock on the condo didn't work so we had to wait for security to let us in. Maintenance came the next day to fix the lock and said all was good. We realized the next day that the door wasn't locking at all. Maintenance came again and tried to fix it. It worked once and again we had to wait outside in 90 degree heat waiting to be let in. In the condo there was only 2 spoons and 1 fork for us to use, we had to go buy silverware. The kitchen floor was not cleaned well. Cigarette/cigar butts on the balcony and in the screened in porch. During actual check in the associates had little personality other than the Manager, she seemed concerned but admitted they do not get much funding to fix issues.

We called to check in and office was already closed, this 15 minutes before closing time. Interior was clean but show water damaged from the past, has if it was flooded and just painted over, could never get in touch with motel personal and had to use the emergency number to check in

The hotel was nice and clean. The amenities were good. The pool was excellent. Our neighbors in the room next to us were a little loud with their tv and laughing all night. Luckily they left 2 days later. We didn’t see anyone to tell about it. It would have been better if we could have seen someone and talk about it but other than that was good, and we enjoyed it. The last day we saw someone of the hotel and he was very nice. One of our outlets was not working but everything else was ok and good.