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Overview of DoubleTree by Hilton Hotel New Bern Riverfront

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Seasonal outdoor pool
Seasonal outdoor pool

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Free Airport Shuttle
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationPepsi Museum3 min walk
    Popular LocationNew Bern-Craven County Convention & Visitors Center4 min walk
    Popular LocationNew Bern Civic Theatre4 min walk
    AirportNew Bern, NC (EWN-Coastal Carolina Regional)7 min drive

Choose dates to view prices

  • One Bedroom Suite, One King Bed, River View

    Room amenities

    • River view
    • Sleeps 4
    • 1 King Bed
    More detailsOne Bedroom Suite, One King Bed, River View
  • 2Db Bedroom Bal Rvrvw Suite Ns

    Room amenities

    • Sleeps 5
    • 2 Double Beds
    More details2Db Bedroom Bal Rvrvw Suite Ns
  • Room, 1 King Bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking
  • One King Bed River View with Balcony

    Room amenities

    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsOne King Bed River View with Balcony
  • Two Double Beds River View

    Room amenities

    • River view
    • Sleeps 4
    • 2 Double Beds
    More detailsTwo Double Beds River View
  • One King Bed River View

    Room amenities

    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsOne King Bed River View
  • Room, Accessible, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, Accessible, Non Smoking
  • Two Double Beds River View with Balcony

    Room amenities

    • River view
    • Sleeps 4
    • 2 Double Beds
    More detailsTwo Double Beds River View with Balcony

About this area

New Bern

Located in New Bern, DoubleTree by Hilton Hotel New Bern Riverfront is in the city center and on a river. The area's natural beauty can be seen at Union Point Park and Croatan National Forest, while New Bern Civic Theatre and New Bern Firemen's Museum are cultural highlights. Don't miss out on a visit to Isaac Taylor Garden. Kayaking, sailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.
Visit our New Bern travel guide
Popular Location

What's nearby

  • Pepsi Museum - 3 min walk
  • New Bern-Craven County Convention & Visitors Center - 4 min walk
  • New Bern Civic Theatre - 4 min walk
  • B'nai Sholem Temple - 8 min walk
  • Tryon Palace - 9 min walk

Getting around

  • AirportNew Bern, NC (EWN-Coastal Carolina Regional) - 7 min drive

Restaurants

  • Christophs on the Water — 1 min walk
  • Christophs Lounge — 1 min walk
  • Harvey Mansion — 4 min walk
  • The Sting Ray Cafe — 4 min walk
  • Bay Leaf — 4 min walk

About this property

DoubleTree by Hilton Hotel New Bern Riverfront

3.5-star riverfront hotel near New Bern Grand Marina
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a poolside bar, a 24-hour business center, and a seasonal outdoor pool. All 99 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include room service, coffee makers, and down comforters.
DoubleTree by Hilton Hotel New Bern Riverfront offers 99 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 35-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 14.95 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference space (9183 square feet)

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Renovated entire property - November 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 35-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50 per stay)
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 14.95 per person (approximately)
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from May to October
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transportation to and from this property

Property is also known as

DoubleTree Hilton Hotel New Bern Riverfront
DoubleTree Hilton New Bern
DoubleTree Hotel New Bern
DoubleTree New Bern
DoubleTree New Bern Riverfront
Hilton DoubleTree New Bern
Hilton New Bern
Hilton New Bern Riverfront
New Bern DoubleTree
New Bern Hilton
DoubleTree Hilton New Bern Riverfront
Sheraton New Bern
New Bern Sheraton
Hilton New Bern/Riverfront Hotel New Bern
DoubleTree Hilton Riverfront
DoubleTree by Hilton Hotel New Bern Riverfront Hotel
DoubleTree by Hilton Hotel New Bern Riverfront New Bern
DoubleTree by Hilton Hotel New Bern Riverfront Hotel New Bern

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Hotel New Bern Riverfront and receive a full refund?
Yes, DoubleTree by Hilton Hotel New Bern Riverfront offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel New Bern Riverfront cancellation policy on our site for more details about any exclusions or requirements.
Does DoubleTree by Hilton Hotel New Bern Riverfront have a pool?
Yes, this property has a seasonal outdoor pool.
Is DoubleTree by Hilton Hotel New Bern Riverfront pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay.
How much is parking at DoubleTree by Hilton Hotel New Bern Riverfront?
Self parking is free at this property.
What time is check-in at DoubleTree by Hilton Hotel New Bern Riverfront?
Check-in is from 4:00 PM - anytime.
What time is check-out at DoubleTree by Hilton Hotel New Bern Riverfront?
Check-out is at 11:00 AM.
Does DoubleTree by Hilton Hotel New Bern Riverfront provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is DoubleTree by Hilton Hotel New Bern Riverfront located?
Located in the heart of New Bern, this hotel is within a 5-minute walk of New Bern Grand Marina, Isaac Taylor Garden, and New Bern Civic Theatre. New Bern Riverfront Convention Center and Union Point Park are also within 10 minutes.
3.9
Good
5 - Excellent
178
4 - Good
198
3 - Okay
108
2 - Poor
40
1 - Terrible
18

4.0/5

Cleanliness

4.2/5

Staff & service

0.0/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Property conditions & facilities
Needs work.
Room was ok, on the second day had a slight pop from an electrical issue with the a/c unit. The staff moved us to another room, and gave us a free dinner. Which was nice. The staff at check in seemed to be confused about things. I had already paid for everything. She seemed to struggle with the computer. No other people where checking in. Now lets talk about the free dinner. Food was not bad. The mixed drinks from the bar where horrible. Wife and i stood at the entrance to the restaurant for a bid, no one was at the desk to seat us. Again this place was empty. The waitress must been in training. She had no clue on how to be a waitress. Brought no water, i asked for a loaded baked potatoe, she brought my stuff after must of my potatoe was eating. Brought my salad with no drinks still on the table. Thank goodness it was free. The room was pricey for what it was. The hotel needs work.
Stayed 3 nights in Aug 2018

4/5 Good

Happy face iconLiked: Room comfort
Chose river view and paid more for I,t but the view was a huge tree. Disappointed also that I was in another building bot close to the restaurant, pool or reservation desk.
Stayed 1 night in Sep 2018

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Great location. Didn't like not being in the main building, and goung outside at night to go to other building. Elavators sound scary! Lights inside one didn't work. Nothing in room re: amenities or services available. No room service menu.
Stayed 1 night in Aug 2018

2/5 Poor

NC vacation
The hotel needs a major renovation. The location is perfect. The Hilton really needs to make a big investment in this property - located on the water.
Stayed 1 night in Aug 2018

3/5 Okay

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Minimal Response By Staff
I requested a microwave oven and refrigerator prior to my trip. When I arrived there was neither a microwave nor refrigerator in the room. I could not call the front desk because the room phone was dead. I went to the front desk and informed them about all three items. They eventually brought up the microwave and refrigerator, but did not replace nor fix the room phone. And later that night a water bug appeared in my bathroom.
Stayed 3 nights in Aug 2018

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