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Comfort Suites At Tucson Mall

2.5 star property
Hotel with free breakfast, a quick walk to Tucson Mall

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Comfort Suites At Tucson Mall

Suite, Non Smoking (2 Queen Beds with Sofa Bed) | Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Exterior
Free daily self-serve breakfast
Reception

Reviews

8.4

Very good

Popular amenities

  • Room service
    Room serviceRoom service
  • Hot Tub
    Hot TubHot Tub
  • Housekeeping
    HousekeepingHousekeeping
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Gym
    GymGym

Most relevant reviews

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4/10 Poor

We stayed in the Comfort Suites at Tucson Mall in May. Unfortunately, during our stay, a remodel was scheduled and we we...
Joshua
Jul 16, 2024
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About the neighborhood

Map
515 West Auto Mall Dr, Tucson, AZ, 85705

What's nearby

  • Tucson Mall - 5 min walk
  • St. Phillips Plaza - 5 min drive
  • Tucson Convention Center - 9 min drive
  • Rialto Theatre - 9 min drive
  • University of Arizona - 10 min drive

Getting around

  • Tucson Station - 12 min drive
  • Tohono Transit Center - 16 min walk
  • Tucson International Airport (TUS) - 21 min drive

Restaurants

  • ‪Tucson Mall Food Court - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬12 min walk
  • ‪Chick-Fil-A - ‬3 min walk
  • ‪Dutch Bros Coffee - ‬3 min walk
  • ‪In-N-Out Burger - ‬6 min walk

About this property

Comfort Suites At Tucson Mall

Hotel near Tucson Mall
Located close to Rillito River Park and Rillito Park Horse Racetrack, Comfort Suites At Tucson Mall provides free self-serve breakfast, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the spa tub. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A gift shop, a 24-hour front desk, and a vending machine
  • A computer station, smoke-free premises, and bicycle tour information
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 86 rooms have comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from May 13 2024 to August 31 2024 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: USD 1 per night
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Tucson Mall
Comfort Suites Tucson Mall
Comfort Suites At Tucson Mall Hotel Tucson
Tucson Comfort Suites
Comfort Suites Tucson Mall Hotel
Comfort Suites At Tucson Mall Hotel
Comfort Suites At Tucson Mall Tucson
Comfort Suites At Tucson Mall Hotel Tucson

Frequently asked questions

Does Comfort Suites At Tucson Mall have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Comfort Suites At Tucson Mall?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Comfort Suites At Tucson Mall on Jul 29, 2024 start from $89.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites At Tucson Mall pet-friendly?

Yes, this property allows pets with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Comfort Suites At Tucson Mall?

Self parking is free at this property.

What time is check-in at Comfort Suites At Tucson Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Comfort Suites At Tucson Mall?

Check-out is at noon.

Where is Comfort Suites At Tucson Mall located?

Situated on the Strip, this hotel is within 1 mi (2 km) of Tucson Mall and Rillito River Park. Rillito Park Horse Racetrack and Sporting Chance Center are also within 3 mi (5 km). Tohono Transit Center is 16 minutes by foot.

Comfort Suites At Tucson Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 490 out of 1002 reviews" "
Rating 8 - Good. 278 out of 1002 reviews" "
Rating 6 - Okay. 125 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Joshua

Traveled with partner
We stayed in the Comfort Suites at Tucson Mall in May. Unfortunately, during our stay, a remodel was scheduled and we weren’t made aware until the day of check in. We figured we would just power through as we understand that we had no control of the situation and that it’s necessary for the hotel. Unfortunately however, this made our stay less than ideal. We were awakened multiple times in the mornings or throughout the day by noise associated with the remodel. A number of times our route in and out of room was blocked by furniture or workers, etc. While this didn’t make our stay completely unpleasant, it would have been nice to receive.
Stayed 3 nights in May 2024

8/10 Good

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beware it is under construction... Staff was amazing but couldn't do anything about the guest sleeping in the room next door. Didn’t let us sleep even after staff asked them to quiet it down.
Stayed 1 night in Jul 2024

10/10 Excellent

Marisela, Yuma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024

10/10 Excellent

LaDonna, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in May 2024

8/10 Good

Delbert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Dora

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is our preferred hotel in Tucson but it was under remodeling, then breakfast was not as good as regular and accessing was complicated, I think there should be a warning when advertising this hotel for reservation.
Stayed 2 nights in May 2024

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Vivek, Phoenix

Disliked: Property conditions & facilities
Noisy neighbors
Stayed 2 nights in May 2024

8/10 Good

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toni gave an excelent customer service, great check in
Stayed 1 night in Apr 2024

4/10 Poor

Nellie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst hotels I've stayed in. There was feces on the shower wall. The entrance to the elevator was small so it was a tight space to get the cart with luggage through. Got switched to another room, only got $20 taken off the total for the inconvenience. Not enough was done in my opinion. The breakfast was horrible.
Stayed 1 night in Apr 2024

10/10 Excellent

Julio

Business traveler
Liked: Amenities, property conditions & facilities
Nice experience
Stayed 5 nights in Apr 2024

10/10 Excellent

Natalie Renata

Liked: Cleanliness, staff & service, room comfort
Very helpful front desk young man
Stayed 1 night in Apr 2024

2/10 Terrible

Henry

Stayed 3 nights in Apr 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Stay - look elsewhere
The floor was dirty, the bathroom was dirty, the breakfast was inedible, the pillows were uncomfortable - on and on. After cleaning the bathtub, I took a bath, and when I went to get out of the tub, I used the pull bar on the tub surround and it pulled out of the cheap surround, sending me falling back into the tub. I was washing my face and thought I heard water under the sink. It turns out the overflow from the sink wasn't even connected to the drain. When I returned to the hotel after working all day, I couldn't find a single parking place in the parking lot because there were a ton of work trucks taking up multiple spots. The entire experience was awful and I will never stay at this hotel again.
Stayed 2 nights in Apr 2024

6/10 Okay

Dalia

Business traveler
Liked: Cleanliness, staff & service
The hotel was okay, it's a Comfort Suites. However, the hotel stated there were EV charging stations. I show up and they were "out of order" and unusable which was inconvenient given I had an EV. Half of the parking lot was taken up by trucks so there was nowhere for me to park. The front staff had to move their car in order for me to be able to park. The front staff was accommodating and the room was clean, but given the issues I ran into I probably wouldn't stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Vickie, Poway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in queen room. Check in, staff, breakfast, rooms were all great. Room spacious. No outside noise except for the pool visitors. Gym was small with few cardio machines and minimal free weights.
Stayed 2 nights in Apr 2024

2/10 Terrible

Neil

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, but everything else was bad. Hotel itself looked "worn out".....parking lot paving old and bumpy, the room the same: cabinet door covering the fridge hanging from loose hinges, room smelled bad and got worse the longer you remained in it, we were afraid to use the disgusting couch because it looked so old, saggy and dirty, Coors Lite bottlecap on the floor when we came in. Then, to top it all off, right around bedtime it sounded like the people in the room above us brought their weightlifting equipment with them. I was told that the desk called them about the noise several times, but didn't do anything beyond that and the noise continued. Asked for another room but they didn't have one. So we left and asked for a refund for the next night but they've said that they won't as my booking was non-refundable. Paid for a place to sleep, didn't get it.
Stayed 2 nights in Apr 2024

4/10 Poor

Leah

Stayed 2 nights in Apr 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, consistent service, cleanliness and responsiveness
Stayed 1 night in Apr 2024

8/10 Good

Henry

Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness a big issue
The staff was friendly and the free breakfast was good. The condition of the hotel and room were poor. Everything was smelly and dirty. The bathroom smelled of mildew and sewage. The sheets were stained. It was pretty unpleasant.
Stayed 2 nights in Apr 2024

4/10 Poor

Kristi

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The fire alarm went off twice during the middle of the night which made my elderly mother and children scared. Instead of the person who made sure to let me know she was the manager..being considerate of the circumstance she was short and rude when asked how do we know we are safe and the false alarms aren’t real
Stayed 3 nights in Mar 2024

8/10 Good

Thomas J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated
Stayed 4 nights in Mar 2024

4/10 Poor

Aldo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5