Located close to Playa Paraiso and Tulum National Park, Kiki Tulum provides a rooftop terrace and a garden. Treat yourself to spa services, such as a massage, a body treatment, or a body scrub. Stay connected with free in-room WiFi.
Zama, a neighborhood in Tulum, is home to Kiki Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Ruinas. Tulum Beach and Playa Paraiso are two other places to visit that come recommended. Visit our Tulum travel guide
Located close to Playa Paraiso and Tulum Mayan Ruins, Kiki Tulum provides a rooftop terrace and a garden. Treat yourself to spa services, such as a massage, a body treatment, or a body scrub. Stay connected with free in-room WiFi.
Additional perks include:
An outdoor pool
Free self parking
Bike rentals, airport pick-up service (surcharge), and outdoor furniture
Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Kiki Tulum offer thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
Extra amenities include:
Childcare services and free infant beds
Rainfall showers, hair dryers, and shampoo
49-inch Smart TVs with digital channels
Wardrobes/closets, separate sitting areas, and separate dining areas
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
How much does it cost to stay at Kiki Tulum?
As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Kiki Tulum on Oct 24, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Kiki Tulum pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Kiki Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Kiki Tulum?
Check-out is at noon.
Does Kiki Tulum provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of MXN 2500 per vehicle applies.
Where is Kiki Tulum located?
Located in Zama, this condo building is within 3 mi (5 km) of Tulum National Park, Tulum Beach, and Tulum Mayan Ruins. Playa Ruinas and Playa Paraiso are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Kiki Tulum Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Best place to stay in Tulum! Gorgeous place. Had a fridge, stove, microwave, air conditioner in both rooms, two TV’s, high speed wifi, bikes to rent for the day for cheap! The top pool is so fun. Legit spent so much time on the top deck in the water and sun!
Super kind people. They went above & beyond and really care about their guests. I’ll 100% be coming back, a dream place truly. It’s a rare find, don’t miss this gem!
Best trip of my life thank you Kiki!
This is our third time staying at the Kiki. We keep returning because of how consistently well kept, clean, and organized this apartment is. The communication with Oliver is outstanding. He always meets our expectation, and travelling as a family, sometimes we have a lot requests.
The pool was necessary because of the seaweed at the beaches!
We look forward to returning.
Stayed 7 nights in Mar 2026
Verified review
10/10 Excellent
MaryAnn
Aug 29, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, safe, and lots of dining options.
Stayed 3 nights in Aug 2024
Verified review
10/10 Excellent
Ann
Jan 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly hosts. Beautiful area!
Stayed 9 nights in Dec 2024
Verified review
8/10 Good
Benzion
Apr 10, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is nice and clean I definitely recommend it.
Stayed 1 night in Apr 2025
Verified review
8/10 Good
Jose
Jun 7, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was nice overall a great place to stay. We traveled with family and our kods enjoyed the second bedroom & good wifi. The pool could have used some cleaning but it was still a nice area to enjoy.
Stayed 5 nights in May 2025
Verified review
10/10 Excellent
Justin
Mar 21, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable place close to the main town. Host was quick to respond and was very helpful!
Stayed 2 nights in Dec 2024
Verified review
10/10 Excellent
Takeshia LaShawn
Nov 27, 2024
Liked: Cleanliness, property conditions & facilities, communication
Kiki Tulum was a great location for my family and I. We traveled with our kids, so it’s a great area for a family of 5. It’s quiet and you have a lot of things to do close by.
Stayed 4 nights in Nov 2024
Verified review
10/10 Excellent
Lisa
Apr 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay at Kiki Tulum was fantastic. We spent six nights there with our two teenage daughters and had an incredible experience. The rooms were clean, comfortable, and fully stocked with everything we needed, especially in the kitchen. The host was extremely helpful and always quick to respond to any questions. We would absolutely stay here again on a future trip to Tulum.
Stayed 6 nights in Apr 2025
Verified review
10/10 Excellent
Jillian
Jan 18, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Kiki was an excellent place for our family. We really enjoyed these small pool upstairs, which was clean and quiet. Communication was great, and all of our needs were met. I would stay here again without hesitation.
Stayed 10 nights in Dec 2023
Verified review
10/10 Excellent
Caren M
Oct 21, 2024
Liked: Cleanliness, room comfort, communication
Excellent Stay
We really enjoyed our stay in the condo. It was perfect for our two day stay right before our son's wedding. Olivier communicated extremely well and answered questions quickly. It's in a good location and easy distance to a store and restaurants. We would definitely stay again and would recommend it to friends.
Stayed 3 nights in Oct 2024
Verified review
10/10 Excellent
Perla
Jun 2, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing !! We actually returned to stay more days in the property. Clean and everything works. Beds are comfy easy check in and out. My kids enjoyed the pool and I relaxed in rooftop. We also had dinner in the rooftop family table. Great memories
Overall a nice stay with minor issues like nobody to receive us later in the night or lack of front desk support.
Besides that, the actual stay was comfortable.
Stayed 2 nights in Jan 2025
Verified review
10/10 Excellent
Annemarie van den
Nov 7, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really lovely apartment, big comfy beds, great bathrooms, amazing pool with lovely shared space.
Olivier was very responsive and Edgar really helpful and was always there to sort things out and help with stuff like bikes etc.
Very recommended!
Stayed 4 nights in Oct 2023
Verified review
10/10 Excellent
Nikhil
Dec 26, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a pleasant stay at Kiki for 4 nights. The check-in and check-out were smooth, parking was easy, and there is a grocery shop, a cafe, some restaurants, and a bike rental shop within easy walking distance. The interior has a nice layout, pleasing design, and great lighting. Plus, the terrace is nice too. The greenery does a great job of blocking out views of the surrounding buildings. One of the two showers in our room did not have hot water during our stay, but it was still a great experience and we'd do it again.
Stayed 4 nights in Dec 2024
Verified review
10/10 Excellent
Jillian J
Jan 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is our second stay at the Kiki. We are a small family travelling with a child. We chose to return to the Kiki because of the cleanliness, style, and great communication. We love the humble atmosphere that is also very stylish. The cleanliness of the property and the rooms is of the highest level. We always feel safe in the condo as well. We love being immersed in the local culture and enjoying local restaurants and atmosphere. It’s a great place for families to stay and we will most likely return again sometime in the future.
Verified review
10/10 Excellent
rose
Feb 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay at Kiki Tulum very much. The property was very clean and we all felt very safe. We were in apt 8, so the pool was right outside our door. This was great for us and surprisingly we weren't bothered by when there were families/children playing in the pool. The hot water tank was small, so we had to stagger our showers a bit. There was no hot water at any of the sinks, so we boiled water in the kettle for washing dishes and shaving for the men. We ran into trouble with the air con, but Edgar was onsite and straightened it out immediately (user error). I would say the only real drawbacks were that there was only one key for the condo and although we managed to organize our time (2 couples) I think if I came back with 2 couples again, I would have to insist on 2keys, even if we had to pay a fee or deposit. Upon arrival, we found it very difficult to locate the building. The trees are beautiful, but could be cut back a bit. It took us 4 drive bus to eventually spot the sign on the building. Lastly, nothing to do with Kiki Tulum, but the sheer volume of trash everywhere, even this "really nice neighborhood", was overwhelming.
Stayed 14 nights in Jan 2025
Verified review
2/10 Terrible
Lianet
Aug 21, 2026
Disliked: Communication, listing accuracy
MY Family’s Experience: This place is not a family vacation spot! We arrived on the 15th and left early morning on the 16th!
Stayed 5 nights in Aug 2026
Verified review
10/10 Excellent
Gabriela
Jan 15, 2026
Liked: Cleanliness, amenities, communication
Such a cute place
Stayed 5 nights in Jan 2026
Verified review
10/10 Excellent
alberto
Jan 2, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was excellent. The host was accommodating above and beyond what was expected. Truly a pleasure will book again. Thanks for making our stay a great experience.
Stayed 9 nights in Dec 2025
Verified review
10/10 Excellent
Danuta
Feb 28, 2024
Liked: Cleanliness, property conditions & facilities, communication
Great and comfortable place for the family to stay in especially on a rainy day in Tulum
Stayed 2 nights in Feb 2024
Verified review
10/10 Excellent
Martimiano
Jul 19, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Love my stay here .it was like a home away from home
Stayed 4 nights in Jul 2023
Verified review
10/10 Excellent
Monica
Aug 24, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place and neighborhood. Loved the condo and hosts are very accomodating and friendly. Would stay here again.
Stayed 1 night in Aug 2022
Verified review
10/10 Excellent
Richard
Jul 21, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I recently stayed at this property while on vacation at Tulum. I was very pleased with the room since it has 2 beds and kitchenette. It is located within 40 mins from the Tulum airport and within 15 mins from beaches and Tulum Center. I recommend you try this hotel if you need a place to stay while vacationing in Tulum.