Take advantage of a grocery/convenience store, a terrace, and a gym at Mistiq Tulum. Treat yourself to a massage at the onsite spa. Guests can connect to free in-room WiFi.
Located in Zama, a neighborhood in Tulum, Mistiq Tulum is in the suburbs. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
At Mistiq Tulum, you can look forward to a grocery/convenience store, a terrace, and a gym. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi.
Additional perks include:
An outdoor pool along with sun loungers and pool umbrellas
Free self parking
Continental breakfast (surcharge), bike rentals, and express check-out
Room features
All 51 individually furnished rooms offer thoughtful touches such as air conditioning and separate dining areas, in addition to amenities like free WiFi.
More amenities include:
Rainfall showers and shampoo
Wardrobes/closets, balconies, and separate dining areas
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:30 PM.
Is Mistiq Tulum pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of USD 30 per pet, per stay.
How much is parking?
Self parking is free at this property.
What time is check-in at Mistiq Tulum?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Mistiq Tulum?
Check-out is at 11:00 AM.
Where is Mistiq Tulum located?
Located in Zama, this spa condo building is 1.2 mi (1.9 km) from Dos Aguas Park and 2.4 mi (3.8 km) from Tulum Beach. Hospital de Tulum and Holistika Art Walk are also within 2 mi (3 km).
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Reviews
Mistiq Tulum Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.0
Amenities
8.0
Property conditions & facilities
Rating 10 - Excellent. 9 out of 20 reviews
10 - Excellent
9
Rating 8 - Good. 5 out of 20 reviews
8 - Good
5
Rating 6 - Okay. 3 out of 20 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 20 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 20 reviews
2 - Terrible
2
Reviews
Verified review
6/10 Okay
keith
Apr 29, 2024
Liked: Property conditions & facilities
The Property and staff was nice.
Stayed 5 nights in Apr 2024
Verified review
10/10 Excellent
Gerald
Nov 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean, and laid out well for space planning.
Concierge and business office attendants were pleasant and helpful! Pool was nice as well. Would recommend staying here to anyone asking!
Stayed 4 nights in Nov 2025
Verified review
10/10 Excellent
Michael
Aug 22, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
clean, quiet, and super easy parking...modern, resort-feel, but not easy access to beaches...close to town and dining...otherwise convenient location.
Verified review
10/10 Excellent
Kyle
Jan 15, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay, highly recommend! Will definitely be back
It's beautiful and very green. It's a little far from the beach and not really within walking distance of any cafes or restaurants. We stayed there the first week of January when a massive trance music festival happens in Tulum. If you don't like trance and techno this is not the place for you.
Verified review
2/10 Terrible
FAZEINA
Jul 6, 2022
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property was actually very nice. However, everything else was a nightmare. Elevators were out of service and my mom has bad knees. Took us hours to get a room on the first flirting and calling and complaining. No 24 hour concierge, had to ask for towels everyday, lost electricity and water for half a day.
Stayed 3 nights in Jul 2022
Verified review
6/10 Okay
Garvin
Dec 3, 2023
Liked: Communication
Disliked: Property conditions & facilities
Property has the potential to be great…before arrival to the property I received a text message via Whats App…that the jacuzzi isn’t functioning properly…one of the main reason that we booked this property…it was fixed 2 day later…the day before we was leaving. We also had some hot water issues that was resolved by us turning the breaker switch on and off. A lot to like, but we was a bit disappointed, but made it work.
Everything is as okay except communication with the owner of the property was F coz I asked for extra wash clothes since we are 2 living in the condo and I never got response
Stayed 3 nights in Jun 2022
Verified review
6/10 Okay
Abdullah
Apr 3, 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, communication
Le stationnement dédié pour le condo prise par un autre véhicule. Pas de cafetière et grilles pains.
Une des salle de bain pas d’eau chaude.
Stayed 6 nights in Mar 2024
Verified review
10/10 Excellent
Fernando de
Jan 28, 2024
Liked: Cleanliness, property conditions & facilities, communication
Propre et le centre rempli de verdure a la piscine !!
Stayed 4 nights in Jan 2024
Verified review
10/10 Excellent
Aldo Uriel
Jun 6, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
muy padres las instalaciones!!
Stayed 3 nights in Jun 2023
Verified review
4/10 Poor
PAMELA LUCIA
May 2, 2022
Liked: Amenities
Disliked: Communication
Room smelled like humidity and felt unpleasant. We had no wifi and they sent a tech two days later when I was not present.
Stayed 3 nights in Apr 2022
Verified review
8/10 Good
Rosemary
Aug 15, 2024
Liked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in Aug 2024
Verified review
10/10 Excellent
Sylvie
Feb 15, 2024
Liked: Room comfort
Stayed 11 nights in Feb 2024
Verified review
2/10 Terrible
Zlatka
Sep 21, 2023
Disliked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in Sep 2023
Verified review
8/10 Good
Trisha
Mar 22, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication