“Bed was lovely and comfortable. Room was very nice. Struggling to get in and out of the shower.
Staff on the whole were lovely but felt there was an atmosphere of discontentment amongst staff.
Food expensive with service charge added without giving us the opportunity to say no.
Rats running around the skip outside. Needs a general paint job outside.
Leaving on a positive the breakfast was lovely.”
“The parking is limited here. The establishment changed owners earlier this year. The rooms have been refreshed, and are quite reasonable. Rooms at the front overlooking the road are extremely noisy from any passing people or traffic. The food menu has been substantially changed and it is now not as extensive or as well prepared. This used to be our go to place near the M5 if we needed an overnight stop in the vicinity, but no longer.”
“The most fabulous service from the hotel staff I have ever had with the wonderful scenery view!!! Surprised experience to see deer and foxes in front of the hotel!”
“The 5-night stay was overall comfortable, although there was an issue with controlling the temperature of the hot water shower. It would occasionally become scalding during showers. It would also be wonderful if breakfast could include some fruit. Other than these minor points, it was a delightful stay. When we arrived in the late afternoon, the reception gentleman kindly helped my daughter and me carry our luggage to the room on the 2nd floor.”