6/10 Okay
MaryAnn
Traveled with family and small children
Jul 26, 2024
Disliked: Staff & service
Overall was a good visit but not sure I would stay at this property again.
The good:
The location is unmatched. It’s right by gondola 1 and in the middle of everything. We never drove the entire time we were there.
The bad:
There was construction going on right outside our window that started everyday at 7 am. I really wish the property had told us before booking that we would be dealing with constant construction noise.
The bellman/valet guys were rude and took forever to deliver our bags.
The hotel is supposed to have a shuttle service. One night they took us somewhere and then refused to come get us.
Limited food options. The breakfast is pretty limited on the property. Elways is great, but it doesn’t open until 5 pm
The ugly:
The gym smelled horrible
The pool was supposed to be heated and it was NOT. It was freezing
MaryAnn
Stayed 4 nights in Jul 2024