“Very bad experience. The service apartment is prioritising profit over anything else. We have two reservations but the management refuse to change and insist us to move the room midway. Even we reluctantly agree to move the room midway the luggage was not delivered to our room directly. Additionally the room being reallocated has internal stairs and broken toilet (we have senior citizen and children and no one told us the flat is a duplex—which cause safety issues). Obviously trying to shove……
“Very bad experience. The service apartment is prioritising profit over anything else. We have two reservations but the management refuse to change and insist us to move the room midway. Even we reluctantly agree to move the room midway the luggage was not delivered to our room directly. Additionally the room being reallocated has internal stairs and broken toilet (we have senior citizen and children and no one told us the flat is a duplex—which cause safety issues). Obviously trying to shove……
"The hotel is quite nice—very clean, and the bed is very comfortable. The front desk staff are warm and welcoming. The room features a really impressive large TV, around 85 inches. The only downside is that the breakfast selection is somewhat limited."