“Our room was dirty, smelled like toilet, and the tv was broken. The receptionist, dora, was very very sweet! He really tried to help out, but clearly the bosses were the difficult people and just seighted and ignored us. They hated the idea they had to help us our t after 8pm due to our bad room. Do the first night we got another room but lower than the one we paid. So we decided to check out. The 2nd night dora made sure we got a refund. So thats very sweet of him. But the bosses are not. The……
“Ce logement était excellent ! Le personnel est au top. Malheureusement nous n’avons pas pu profiter de la piscine a cause du temps et des travaux qu’il y avait, mais je recommande fortement cet établissement.”
“The hotel owner is very warm and generous. The environment is fantastic. The room is very comfortable and chill. If we have a chance, we would love to stay here again to enjoy the garden and mountains.”
“The room was very clean,however the sink,toilet and bath are all in one with any separation, there wasnt any available shower caddys for a comfortable shower,also the quality of the bathing soap needs improvement.
The staff is fabulous, its a family owned and managed hotel.
Tam Coc is within walking distance, Trang An isnt far away and there are lots of restaurants,bars and massage parlours around.
I will stay again and I can recommend this hotel to others.”
“Staff are absolutely lovely and friendly. Always helpful. It is right by a mountain view, a bit away from busy streets which is great. It is a beautiful part.
We booked a tour and were collected by the door. Motorcycle and bicycle available for rent. Even laundry service. Fantastic place”