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“After checking in we went to our room and instantly had the smell of cigarettes. I went back to the office and they insisted this is a non smoking room. I told them I have allergies to cigarettes in which she responded she does too and wears a mask when cleaning the rooms.. they gave us a different room, it also smelled. I would have gone to a different hotel but there are no other hotels in the area so we had to take the room. Several times there were people standing outside our room talking……