Messner Palace

Property class: 4.5

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Located close to Punta della Dogana and Peggy Guggenheim Museum, Messner Palace provides an art gallery on site, designer stores on site, and a coffee shop/cafe. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and laundry facilities.

Reviews

5.2 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double or Twin Room, Garden View

A hotel room with a large window, a bed with red bedding, two bedside lamps, a mirror, and a television displaying a cityscape.

Superior Double or Twin Room, Garden View

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Garden View

A hotel room with a large window, a bed with red bedding, two bedside lamps, a mirror, and a television displaying a cityscape.

Superior Triple Room, Garden View

  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

View from room

Superior Double or Twin Room, Canal View

  • Canal view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, City View

Room

Superior Triple Room, City View

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Located in Dorsoduro neighborhood, Messner Palace is connected to a rail/subway station. Punta della Dogana and Peggy Guggenheim Museum are cultural highlights, and some of the area's notable landmarks include Basilica di Santa Maria della Salute and St. Mark's Square. Grand Canal and Teatro La Fenice are two other places to visit that come recommended. Spend some time exploring the area's activities, including winery tours. Visit our Venice travel guide
Map
Rio Terrà Catecumeni 216, Dorsoduro, Venice, VE, 30123

What's nearby

  • A canal with boats and buildings along the water.
    Grand Canal
    2 min walk - 0.1 miles
  • A historic building with a collection sign, gondolas on the water, and a clear sky.
    Peggy Guggenheim Museum
    2 min walk - 0.1 miles
  • A panoramic view of Venice's Grand Canal with historic buildings and gondolas.
    Basilica di Santa Maria della Salute
    2 min walk - 0.1 miles
  • An indoor art gallery with brick walls, wooden beams, and a reflective floor.
    Punta della Dogana
    2 min walk - 0.1 miles
  • A historic building with intricate architecture and a large open plaza.
    St. Mark's Square
    14 min walk - 0.4 miles

Restaurants

  • Gio's Restaurant & Terrace
    16 min walk
  • Ombra del Leone
    13 min walk
  • Ristorante Al Giglio
    13 min walk
  • St. Regis Bar
    16 min walk
  • Ristorante da' Raffaele
    13 min walk

About this property

Messner Palace

  • Luxury hotel near Grand Canal
  • Located close to Punta della Dogana and Peggy Guggenheim Museum, Messner Palace provides an art gallery on site, designer stores on site, and a coffee shop/cafe. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and laundry facilities.
  • Additional perks include:
    • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
    • Multilingual staff, a front-desk safe, and concierge services
    • Wedding services, tour/ticket assistance, and luggage storage
  • Room features
  • All guestrooms are individually decorated, and include comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Frette Italian sheets, and cribs/infant beds (surcharge)
    • Bathrooms with rainfall showers and free toiletries
    • 58-inch TVs with satellite channels
    • Wardrobes/closets, workout equipment, and electric kettles

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Frequently asked questions

Is Messner Palace pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Messner Palace?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Messner Palace?

Check-out is at 11 AM.

Does Messner Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 140 per vehicle applies.

Where is Messner Palace located?

Located in Dorsoduro, this luxury hotel is steps from Grand Canal, Punta della Dogana, and Peggy Guggenheim Museum. Basilica di Santa Maria della Salute and Teatro La Fenice are also within 15 minutes. Venice Santa Lucia Station is 30 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 30 minutes.

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Reviews

Messner Palace Reviews

5.2

5.4

Cleanliness

4.6

Amenities

5.8

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 18 out of 114 reviews
Rating 8 - Good. 13 out of 114 reviews
Rating 6 - Okay. 18 out of 114 reviews
Rating 4 - Poor. 25 out of 114 reviews
Rating 2 - Terrible. 40 out of 114 reviews

Reviews

Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
The room was clean and staff were friendly. The whole place was very outdated and we could hear our neighbors blow their nose. We would not stay here if we ever came back to Venice.
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel room is in desperate need of new carpet, wall coverings and a new a/c unit. I thought about asking for a different room but could see when the cleaning staff had doors open they were all in very outdated condition. I wanted to cancel night 2 but everything was booked throughout Venice due to the film festival and extremely expensive if available. The bed was clean; the shower worked. It was functional. But I slept poorly and would not recommend Messner Hotel until they make some changes.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
Location was great with a canal view and a great little restaurant. Pretty close to the Vaporetto Salute stop. Staff was not overly friendly, make sure you buy water for the room. You definitely get the feel of old Venice with this hotel. Stayed 2 nights and that was perfect.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was dirty & the shower had mold in it. There was no drain in the shower so water just was building up. The bed was so uncomfortable. The AC also didn't work. The window view was really nice tho but that's it. Love the city but the hotel was terrible
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean, good location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the rooms!
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Basic hotel but clean rooms & friendly staff

Had been worried by negative reviews but stay was clean & comfortable for the price. Reception staff were perfectly charming, friendly & helpful (not at all rude as others have said). A little worn and dated but overall a pleasant stay.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk reception was outstanding as well as the restaurant. Very helpful, and went above and beyond.
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at dozens of hotels in Europe, Costa Rica, Canada and the USA, this is without doubt the worst hotel at which we have ever stayed. Perhaps the last thorough maintenance for hotel was done twenty-years ago. Sarcastically, I would to say pre-WWII. The beds were mere army cots with deteriorated mattresses. Who knows when the blankets and pillows were last laundered. The carpet was stained with something in red which we chose to ignore. The mosquitoes were well-fed and the A.C. dyed. The breakfast that the website offered does not exist. We left one-day earlier than anticipated due to the conditions of the hotel. On the positive side, the location, over which the hotel has no control, was good. Water ferries were a short walk away.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
This property is not the property as advertised. The location is about. 15-20 min walk from the main attractions in Venice, however it is located conveniently close to a Vaporetto (water bus) stop that you can navigate. This property is a collection of buildings, my review is only about the room I had which is in the primary building, but I would guess the same applies to all. The property itself did not have access to laundry or breakfast services as offered. The interior has received no attention for what seems like at least two decades and is tired and worn out. Hot water is sporadic at best, mattresses are paper thin along with the pillows. There are better options available at a similar price point. I would avoid this one.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Main areas were quaint but room needed new furniture (veneer coming away from chipboard), new mattress (sagging in middle), new carpet, new wall paper, new bathroom and a lick of paint (damp patch on ceiling). Food in the restaurant was nice and very good value (guests receive 40% discount). Overall a good budget hotel for Venice, just needs a little freshen up.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The TV didn’t work and it would have been nice to watch some news. The shower water was warm to cold. Expedia indicated a continental breakfast available but that is extra. The room was quite small and our three beds took up the entire space, but I was fine with that, as I wanted three beds. Great location.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel has a great potential. The staff is very polite and helpful, but the rooms need major renovation. Bathrooms are in poor condition as well as carpet. Internet is barely working, we tried to watch Netflix but it constantly got disconnected. We enjoyed the hotel’s restaurant. Food was good and ambient atmosphere was pleasant. We would stay in this hotel again, but as I said they need to update showers.
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, room comfort
This is a very nice old hotel. The staff were all very nice. We arrived late, and the dining manager allowed us to order some food to take to our room. My problem is with the reservation. I requested a room for 3 & selected a triple room. When we arrived, the staff said they received a reservation for only 2 people, so I had to pay for an additional person + the tourist fee. It cost me nearly $75 more for the exact room I had reserved.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
We only stayed 1 night and appreciated the friendly staff allowed us to store our bags until the 3pm check in time. We were not happy with the AC being stuck on 16 degrees all night. We tried to find the control for the heat pump/ac and discovered in the morning we hadn’t lost it- but all the ac boxes are controlled by the hotel and maintenance needs to change it. A very cold night for tired travellers. Aside from this the hotel was cute and staff were friendly
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They advertise WiFi but in our "wing" of the property there was NO WiFi. The heater AC had NO control. They had to send someone from the staff to turn it on or off or to adjust the temperature. Bed was okay. Bathroom okay. Touch control lamps next to the beds turn themselves on and off during the night. Location was convenient. Hotel has a restaurant and food was just 3 stars.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Fantastic location but the hotel aircon didn’t work and was dripping constantly, the room was super hot and having the window open let in heaps of mosquitoes. And the shower had quite a lot of mold!
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my room the day I got there. Now they're legging on my refund and refusing to answer me. Do not recommend.
Stayed 3 nights in Oct 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had reserved a canal view room and got a room facing a wall. They said there were no canal view rooms available. The room was dirty. The hallways dark and dirty. Rugs threadbare and stained. Bathrooms need to be updated. Shower too tiny. Couldn’t get WiFi to work
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thrilled that I was able to reserve the only room that has a balcony... and it overlooks the canal. The air conditioning was excellent. The food in the restaurant was superb, and the service was top-notch, plus you get a 20% discount as a hotel guest, and you can dine at a table right along the canal in front of the hotel. It's only a few minutes walk to the stop for the Number 1 Boat, which is one of the major routes along the Grand Canal going in both directions, and it is also an easy walk to many of the wonderful sights of Venice. The staff was very professional, friendly, and helpful. Best of all: for the services provided and prime location, this hotel was amazingly affordable. I would highly recommend to anybody.
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was disorganized. The room was rundown and dirty. The fabric walls were disgusting. I wouldn’t walk on the floor without socks. There was mold in the shower. The beds were thin little mattresses that were not comfortable at all. Very disappointing
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Save your money and do not stay at this hotel. The Ac was not working in our room (no. 1), mold in the shower curtain, mold in the restroom tile, mold on the restroom's ceiling, bleached or worn out carpets, broken nightstands, staff are rude and not accommodating. We ended up checking out one day before our stay ended and I am still waiting on my refund. The views are not what the pictures show. Their restaurant is no better than the hotel either. A lady in her sixties walks around with a very toxic personality letting staff know that guests are garbage. When speaking to the staff some will pretend not to understand English or Spanish. Once you mention "refund" then they understand multiple languages.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A vintage stay….. TV for decoration .. hot water scarce
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For the price and the peak period we visited in, this place was reasonable. We booked the main building which is clearly much better than the other building. It has ‘faded Wes Anderson’ vibes and has definitely seen better days. That said, it’s an excellent location in a quiet but central location for the vaproretto and there’s a well priced sandwich and coffee shop very close and a good supermarket within a 5 minute walk. It’s Venice and you shouldn’t be spending much time in your hotel room - so with that in mind, it’s fine.
Stayed 5 nights in May 2026