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DoubleTree by Hilton Hotel & Suites Victoria

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Premium bedding, in-room safe, desk, laptop workspace
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Overview of DoubleTree by Hilton Hotel & Suites Victoria

DoubleTree by Hilton Hotel & Suites Victoria

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
777 Douglas Street, Victoria, BC, V8W 2B5

Explore the area

  • Popular LocationRoyal BC Museum5 min walk
  • Popular LocationVictoria Harbour9 min walk
  • Popular LocationVictoria Clipper Ferry Terminal11 min walk
  • AirportVictoria, BC (YYJ-Victoria Intl.)32 min drive

Choose dates to view prices

About this area

Victoria

Located in Victoria, DoubleTree by Hilton Hotel & Suites Victoria is in the city center and near the airport. Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out if an activity is on the agenda. Check out an event or a game at Save-On-Foods Memorial Centre, and consider making time for Royal BC Museum, a top attraction not to be missed.

What's nearby

  • Miniature World - 1 min walk
  • Victoria Conference Centre - 2 min walk
  • Royal BC Museum - 5 min walk
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 11 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • Wake Up Breakfast — 1 min walk
  • Bartholomew's Pub — 1 min walk
  • Vista 18 — 2 min walk
  • Clive's Classic Lounge — 3 min walk
  • 10 Acres Bistro — 3 min walk

About this property

DoubleTree by Hilton Hotel & Suites Victoria

3.5-star Victoria hotel in Downtown Victoria, walk to Victoria Harbour
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and dry cleaning. All 181 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find room service, premium bedding, and coffee makers.
DoubleTree by Hilton Hotel & Suites Victoria offers 181 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (CAD 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: CAD 19.00 for adults and CAD 11.95 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 11 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from May 26 2021 to September 15 2021 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per day
2 per room (up to 25 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 50.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 19.00 for adults and CAD 11.95 for children (approximately)
  • Valet parking fee: CAD 21 per day (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Executive House
Executive House Hotel
Executive House Hotel Victoria
Executive House Victoria
Executive Hotel Victoria
DoubleTree Hilton Hotel Victoria
DoubleTree Hilton Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel
DoubleTree by Hilton Hotel & Suites Victoria Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel Victoria

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 611 out of 992 reviews
5 - Excellent 62%
Rating 4 - Good. 303 out of 992 reviews
4 - Good 31%
Rating 3 - Okay. 45 out of 992 reviews
3 - Okay 5%
Rating 2 - Poor. 19 out of 992 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 992 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities
Under construction but a beautiful hotel in a great location. Room was comfortable with large windows with an amazing view. We will be back!
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay in Victoria! Location is excellent, just behind The Empress Hotel so it’s walking distance to the harbour and restaurants.
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Family room with king size bed was spacious. Hotel exterior and restaurant are under extensive renovation but no mention of this at time of reservation. Hotel website shows Table 21 restaurant menu with highly rated breakfast & prices but the breakfast is actually "outsourced" to Humbolt's with limited offering and much higher prices. No pancakes even though a big poster in the lobby displays pancakes with blueberries.Staff is courteous and offer chocolate chip cookies at check-in.
Stayed 1 night in Jul 2021

4/5 Good

Traveled with partner
Liked: Cleanliness
The room was great and the view was excellent. It is nice to have a separate bedroom and living room and a balcony was a nice touch. Check in was not smooth, we waited a long time, and service at the breakfast restaurant was extremely slow and there were issues. Other than check in and not wanting to have breakfast there again, the hotel was in a great location for proximity of things to do in walking distance and the room was great.
Stayed 3 nights in Jul 2021

1/5 Terrible

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel is under construction and they put me in a room right outside where they were doing the work. It was a rude awaking to be woken up by loud banging and drilling at 8 in the morning that lasted until I checked out non-stop. The hotel did nothing when I complained. The rooms directly where the construction was being done should not have been used. This really wrecked my vacation. Staff was terrible at handling my complaint. Definitely would not stay here again.
Stayed 2 nights in Jul 2021