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SureStay Plus Hotel by Best Western Hesperia

Photo gallery for SureStay Plus Hotel by Best Western Hesperia

Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, soundproofing
Breakfast area

Overview of SureStay Plus Hotel by Best Western Hesperia

SureStay Plus Hotel by Best Western Hesperia

2.5 star property

7.4/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services
Map
12033 Oakwood Ave, Hesperia, CA, 92345

Guests rated this location 8.5/10 - Very Good

Explore the area

  • Popular LocationThe Mall of Victor Valley17 min walk
  • Popular LocationScandia Family Fun Center18 min walk
  • Popular LocationCal Earth Homes6 min drive
  • AirportSan Bernardino, CA (SBD-San Bernardino Intl.)53 min drive

Room options

About this area

Hesperia

Located in Hesperia, SureStay Plus Hotel by Best Western Hesperia is in the city center and near a train station. Victorville Municipal Golf Course and Green Tree Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Scandia Family Fun Center and Holiday Skate Center. Spend some time exploring the area's activities, including skiing.
Visit our Hesperia travel guideOpens in a new window
Map

What's nearby

  • The Mall of Victor Valley - 17 min walk
  • Scandia Family Fun Center - 18 min walk
  • Cal Earth Homes - 6 min drive
  • Desert Valley Hospital - 8 min drive
  • Holiday Skate Center - 10 min drive

Getting around

  • Victorville Station - 12 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 53 min drive

Restaurants

  • Chick-Fil-A - 5 min walk
  • Dutch Bros Coffee - 5 min walk
  • McDonald's - 3 min walk
  • Freddy's Frozen Custard & Steakburgers - 13 min walk
  • Applebee's - 10 min walk

About this property

SureStay Plus Hotel by Best Western Hesperia

Hotel in the city center, revitalized in 2020
A shopping mall on site, laundry facilities, and a business center are just a few of the amenities provided at SureStay Plus Hotel by Best Western Hesperia. Stay connected with free in-room WiFi.
Additional perks include:
  • Swimming pool with pool umbrellas
  • Free self parking
  • An outdoor pool, express check-out, and a 24-hour front desk
  • Guest reviews speak highly of the overall value
Room features
All 68 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch LED TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool
  • Shopping mall

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping on request

Business services

  • Business center

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

TRICITY INN
Surestay Plus By Best Hesperia
SureStay Plus Hotel by Best Western Hesperia Hotel
SureStay Plus Hotel by Best Western Hesperia Hesperia
SureStay Plus Hotel by Best Western Hesperia Hotel Hesperia

Frequently asked questions

Does SureStay Plus Hotel by Best Western Hesperia have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at SureStay Plus Hotel by Best Western Hesperia?

As of Apr 2, 2023, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Hesperia on Apr 3, 2023 start from $105.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Hesperia pet-friendly?

Yes, SureStay Plus Hotel by Best Western Hesperia allows dogs (limit 2 per room). There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Hesperia?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Hesperia?

Check-in is from 2:00 PM - 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Hesperia?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Plus Hotel by Best Western Hesperia located?

Located in the heart of Hesperia, this hotel is within 1 mi (2 km) of The Mall of Victor Valley and Scandia Family Fun Center. Desert Valley Hospital and Cal Earth Homes are also within 3 mi (5 km).

SureStay Plus Hotel by Best Western Hesperia Reviews

SureStay Plus Hotel by Best Western Hesperia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 119 out of 330 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 99 out of 330 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 52 out of 330 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 23 out of 330 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 37 out of 330 reviews" "
" "2 - Terrible 11%

7.8/10

Cleanliness

8.2/10

Staff & service

7.1/10

Amenities

7.5/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ahmad

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I made a reservation for 2 nights. I came back to the hotel on the second night at 1:30 AM. I was not able to get into the room. It was freezing cold. I went to the front office. I was not able to get into the office because their door was locked I guess for the safety of the employees. So I had to wait outside of the office in the freezing cold until they gave me a new key. I woke up the next morning to take a shower, there was no shower towels. I called the front office. I did not receive any apology but they said that they don't come in till 10:00 and 10:30. I am assuming they are referring to the cleaning staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

ernest

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was very quiet and easy to drive from and to the motel. the staff were great. they let my granddaughter check us in and fill out the paperwork. i am in a wheelchair so it is un-comfortable for me to get out of the vehicle and download the wheelchair up and down out of and back in the vehicle. when asked, i will recommend this motel. thanks to the staff.
Stayed 1 night in Mar 2023

4/10 Poor

Leticia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Richard

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somking and a great location for food shopping...would recommend
Stayed 1 night in Feb 2023

6/10 Okay

Lindsey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff were friendly. Unfortunately the walls are very thin and our neighbours woke us up at 530am with very loud talking/packing that went on for an hour.
Stayed 1 night in Feb 2023

10/10 Excellent

Alma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great staff
Stayed 1 night in Feb 2023

4/10 Poor

Christina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioner didn’t work, fire alarm chirping, noisy and not very clean had an old carpet
Stayed 1 night in Feb 2023

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a decent room. Very clean.
Stayed 1 night in Jan 2023

8/10 Good

Erika J

Stayed 1 night in Dec 2022

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience