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ARCOTEL Kaiserwasser Vienna

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In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
LCD TV, DVD player, pay movies
In-room safe, desk, blackout drapes, soundproofing

Overview of ARCOTEL Kaiserwasser Vienna

ARCOTEL Kaiserwasser Vienna

4.5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationAlte Donau8 min walk
  • Popular LocationDonau Zentrum3 min drive
  • Popular LocationMesse Wien Exhibition and Congress Center5 min drive
  • AirportVienna (VIE-Vienna Intl.)17 min drive

Choose dates to view prices

About this area

Vienna

Located on a river, ARCOTEL Kaiserwasser Vienna is in Donaustadt neighborhood and is connected to the convention center. Ernst Happel Stadium and Hundertwasser House Vienna are notable landmarks, and travelers looking to shop may want to visit Naschmarkt and Mariahilfer Street. Traveling with kids? Make time for Museum of Natural History, or check out an event or a game at Wiener Stadthalle. Discover the area's water adventures with kayaking, water skiing, and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: Kaisermuhlen-Vienna International Centre U-Bahn is 3 minutes by foot and Donauinsel U-Bahn is 10 minutes.
Popular Location

What's nearby

  • Alte Donau - 8 min walk
  • Donau Zentrum - 3 min drive
  • Danube Island - 4 min drive
  • Messe Wien Exhibition and Congress Center - 5 min drive
  • Wiener Prater - 7 min drive

Getting around

  • Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
  • Vienna Praterstern Station - 4 min drive
  • Vienna International Airport (VIE) - 17 min drive

Restaurants

  • Restaurant UNO — 1 min walk
  • U-ONE Bar — 1 min walk
  • E-Wok — 3 min walk
  • 57 Restaurant & Lounge — 7 min walk
  • Denito — 9 min walk

About this property

ARCOTEL Kaiserwasser Vienna

Luxury hotel connected to the convention center in Donaustadt, walk to Vienna International Centre
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. All 282 soundproofed rooms provide free WiFi, free wired Internet, and DVD players. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers. Housekeeping is available on request.
ARCOTEL Kaiserwasser Vienna offers 282 accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas and include desks. LCD televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and Thai massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 22 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Playground
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Bosnian
  • Bulgarian
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Polish
  • Romanian
  • Serbian

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels

Entertainment

  • DVD player
  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Dogs and cats welcome
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Housekeeping fee: EUR 10 per day, varies per unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Arcotel Kaiserwasser
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Hotel Vienna
Arcotel Kaiserwasser Vienna
Arcotel Vienna
Kaiserwasser
Kaiserwasser Vienna
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Vienna
ARCOTEL Kaiserwasser Vienna Hotel Vienna

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 379 out of 906 reviews
5 - Excellent 42%
Rating 4 - Good. 400 out of 906 reviews
4 - Good 44%
Rating 3 - Okay. 85 out of 906 reviews
3 - Okay 9%
Rating 2 - Poor. 26 out of 906 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 906 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
Nice hotel near a train station, clean and spacious rooms and amazing staff. Rooms dont have a coffee machine or any major amenities but bathroom has toiletries, room service operates for limited hours during dinner but all in all a very nice and quiet hotel in a peaceful area.
Stayed 1 night in Sep 2020

1/5 Terrible

Business traveler
Disliked: Staff & service, room comfort
Terrible check in
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to stay at this hotel. The staff was very friendly and helpful The food was excellent and we had an amazing View from for the sunrise and the river.
Stayed 4 nights in Feb 2020

4/5 Good

Stayed 1 night in Jan 2020