Virgil Chalets

"Room bathroom was very dirty. I asked to please clean the bathroom floor because it was full of hair. They came and left it exactly the same way. I had to clean it myself. They charged my credit more than 10 times with different amounts. I spent at least 2 hours at the front desk trying to resolve the issue and another hour on the phone. Im still waiting the resolve the issue."

"Hotel isn’t updated but their staff were friendly and courteous, I would stay there again if I’m ever in the area"

"Our room was comfortable and clean, and the breakfast was perfect. Nice to have coffee and hot water for tea available in the evening as well. Staff were friendly and helpful."

"This was a wonderful stay for our weekend getaway. Gorgeous views of the lake and a great breakfast. We look forward to coming back."

"The hotel was very comfortable, and the breakfast was great!"

"Staff yelled at me for using a coffee mug at breakfast instead of. Plastic when they had coffee mugs right there. We only had two towels and 1/2 roll tp on day 1. I called to ask for towel and tp she said you can come down and get them!!!! Wow. "

"I stayed at the dorm hotel, visiting my daughter at Cornell. The first night I was there. The room had a generator outside there was no way I could sleep. I had to attend a few functions at the next day. Completely exhausted. Thankfully, they put me in a different room the following night and I was finally able to sleep. Overall, the dorm hotel is very clean and very convenient. If I were the manager, I would have handed out a discount for another visit for how uncomfortable that first room was, but they did not. I’m not sure. I’ll stay there again, but it is very clean and we taken care of."

"The bed covers are dirty.Staffs are nice."

"Beautiful home, very spacious. More than enough room for multiple families. Host was very quick to answer any questions. Would definitely recommend this property. "