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"Room was too hot. AC didn’t go below 67 degrees. Never enough towels. We had four people in our room and only enough towels for two people."

"Parking was inconvenient "

"Had a corner room. Big entrance, spacious and high-end finishes. Bed and pillows were comfortable. Shower warmed up quick, and had new shower head "

"Place is clean"

"My stay here at true Hilton was amazing! What made it amazing was your staff. From the front desk two food service for breakfast ,housekeeping, I wrote a couple of reviews using the QR code in the elevator however, one of them didn’t get put through. I don’t know much about technology so I don’t know what happened so I’m writing here and I would like to make sure that the staff members get the recognition for going over and beyond their duties to assist me in my stay here. I am 68 years old a retired nurse recently in the hospital I’m from the state of Rhode Island. I grew up here in Chicopee so I know the friendliness the personality of people in this area. They’re very outgoing, kind, and helpful on a normal basis, but when I encountered here was true empathy and compassion for a fellow human being that had to be away from home. Well, just getting out of the hospital seriously you’ll and coming for a family members funeral my brother. ANA, front desk employee was above and beyond helpful to me kind and very compassionate assisting me to my room, bringing me towels talking with me or just listening to me when I would come in and out in my travails. I had a fractured ankle in a boot to fractured ribs, fractured vertebrae from osteoporosis, and it made it very hard to walk and move. I’ve been a nurse 40 years used to doing everything myself and taking care of others so this was such a helpful employee. Edwin was also very kind to me went over and beyond in the breakfast buffet"

"Clean facility, very spacious "

"I like it was close ti the places i beed to go convinience"

"Loved it. Very cool room. Amazing bed. Kind staff. Especially the housekeeping. Good pool. Bars. Entertainment. We had a great weekend. "

"Everything was perfect! "