Hilton Garden Inn-Springfield, MA

Photo gallery for Hilton Garden Inn-Springfield, MA

Primary image
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Hilton Garden Inn-Springfield, MA

Hilton Garden Inn-Springfield, MA

3.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
800 Hall of Fame Avenue, Springfield, MA, 01115

Explore the area

  • Popular LocationNaismith Memorial Basketball Hall of Fame4 min walk
  • Popular LocationMGM Springfield14 min walk
  • Popular LocationMassMutual Center18 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)19 min drive

Choose dates to view prices

About this area

Springfield

Hilton Garden Inn-Springfield, MA is located in Springfield. Holyoke Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Naismith Memorial Basketball Hall of Fame and Six Flags New England. Springfield Science Museum and Zoo in Forest Park and Education Center are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 4 min walk
  • Titanic Museum - 9 min walk
  • MGM Springfield - 14 min walk
  • MassMutual Center - 18 min walk
  • Dr. Seuss National Memorial - 6 min drive

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • Plan B Burger Bar - 4 min walk
  • Starbucks - 7 min walk
  • Frigo's - 9 min walk
  • La Fiorentina Pastry Shop - 10 min walk
  • Red Rose Pizzeria - 13 min walk

About this property

Hilton Garden Inn-Springfield, MA

3-star hotel, walk to Naismith Memorial Basketball Hall of Fame
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Breakfast available for a fee daily: USD 11.95 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 11.95 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 392 out of 783 reviews
5 - Excellent 50%
Rating 4 - Good. 263 out of 783 reviews
4 - Good 34%
Rating 3 - Okay. 77 out of 783 reviews
3 - Okay 10%
Rating 2 - Poor. 34 out of 783 reviews
2 - Poor 4%
Rating 1 - Terrible. 17 out of 783 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff is amazing
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Window curtains do not close completely. The curtains leave about a 4 foot opening which allowed daylight and street light in. Dont plan on sleeping in. You will be up with the sun
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Jun 2022

3/5 Okay

Liked: Staff & service
Drain flys bugs in the room and water in the shower took forever to drain. Saw other flying insects toward the window. Wish I had asked for a room change. What a disappointment for what I paid. I won’t stay there again. Billing issue another thing.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super friendly staff.
Stayed 2 nights in May 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could see the staff wiping down everything in the rooms while cleaning other check outs and the doors were kept open. It was clean and the pool and hot tub were a highlight for the kids. Front desk staff was friendly and available. I might recomend one more laundry unit if there is room. We had to wait to use that but they were in good shape and cleaned our clothes very nicely. So close to the Basketball Hall of Fame. Literally walk out the door through the parking lot and you are there. Hotel is older but kept in very good condition and clean.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ! Very clean , and spacious. Great place for the price.
Stayed 1 night in May 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a little damage in the room when we arrived. Torn wallpaper. Other than that it was a fantastic stay!
Stayed 1 night in Apr 2022