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Holiday Inn Express Springfield Downtown, an IHG Hotel

Photo gallery for Holiday Inn Express Springfield Downtown, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Egyptian cotton sheets, premium bedding, desk, blackout drapes

Overview of Holiday Inn Express Springfield Downtown, an IHG Hotel

Holiday Inn Express Springfield Downtown, an IHG Hotel

2.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
145 State Street, Springfield, MA, 01103

Explore the area

  • Popular LocationMGM Springfield2 min walk
  • Popular LocationMassMutual Center3 min walk
  • Popular LocationNaismith Memorial Basketball Hall of Fame13 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)22 min drive

Room options

About this area

Springfield

Located in Springfield, Holiday Inn Express Springfield Downtown, an IHG Hotel is in the city center. Paramount Theater and Naismith Memorial Basketball Hall of Fame are cultural highlights, while Springfield Armory is a notable landmark. Don't miss out on a visit to Six Flags New England.
Visit our Springfield travel guideOpens in a new window
Map

What's nearby

  • MGM Springfield - 2 min walk
  • MassMutual Center - 3 min walk
  • Dr. Seuss National Memorial - 3 min walk
  • Springfield Science Museum - 3 min walk
  • Naismith Memorial Basketball Hall of Fame - 13 min walk

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • Red Rose Pizzeria - 3 min walk
  • Blake House - 6 min walk
  • La Fiorentina Pastry Shop - 7 min walk
  • Frigo's - 8 min walk
  • Adolfo's - 9 min walk

About this property

Holiday Inn Express Springfield Downtown, an IHG Hotel

Transformed hotel, renovated in 2018 and located in Metro Center
Take advantage of free to-go breakfast, dry cleaning/laundry services, and a gym at Holiday Inn Express Springfield Downtown, an IHG Hotel. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • An area shuttle, express check-out, and coffee/tea in the lobby
  • Express check-in, a TV in the lobby, and concierge services
  • Guest reviews speak well of the helpful staff
Room features
All 98 rooms feature comforts such as premium bedding and pillow menus, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - June 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

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Springfield
Springfield
Metro Center
Metro Center
Family friendly
Family friendly
Hotel
Hotel
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned
Washer and dryer
Washer and dryer
2 star
2 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express Springfield Downtown, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM–10 PM.

How much does it cost to stay at Holiday Inn Express Springfield Downtown, an IHG Hotel?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown, an IHG Hotel on Dec 12, 2022 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Springfield Downtown, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Springfield Downtown, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Springfield Downtown, an IHG Hotel?

Check-in is from 3:00 PM - midnight.

What time is check-out at Holiday Inn Express Springfield Downtown, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Springfield Downtown, an IHG Hotel located?

Located in Metro Center, this hotel is within a 15-minute walk of MassMutual Center, Paramount Theater, and Naismith Memorial Basketball Hall of Fame. Springfield Armory and Titanic Museum are also within 1 mi (2 km). Springfield Union Station is 10 minutes by foot.

Can I cancel my reservation for free at Holiday Inn Express Springfield Downtown, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express Springfield Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Springfield Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Express Springfield Downtown, an IHG Hotel Reviews

Holiday Inn Express Springfield Downtown, an IHG Hotel Reviews

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 518 out of 866 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 260 out of 866 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 46 out of 866 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 23 out of 866 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 19 out of 866 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Michael and Elizabeth
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stayed at this hotel. Good experience both times.

10/10 Excellent

James
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just a surprisingly nice place

10/10 Excellent

Jessica
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying here for years. Everything inside the hotel is always clean, staff friendly, breakfast hot and good. The only thing I didn’t like which isn’t the hotels fault is the people walking around late looking like they were on something. This was our first time seeing this and made it a little uneasy to walk from our parking spot to the hotel entrance but besides that everything else was perfect.

10/10 Excellent

Nydia
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muy amables y buen servicio

10/10 Excellent

Nydia
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place and service
Stayed 1 night in Nov 2022

10/10 Excellent

Lynda
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great each morning. Many options and I especially loved the warm cinnamon rolls. The room was updated and clean. It had everything we needed and beyond. From the outside, I did not know what to expect. We were very happy with everything inside and we would go back again.
Stayed 2 nights in Nov 2022

10/10 Excellent

Dwayne
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and modern
Stayed 1 night in Nov 2022

10/10 Excellent

Myron, Rego Park
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had lower rates, free parking and free breakfast...all features not available at our "conference hotel" a few blocks away. Staff was always pleasant and helpful. Hotel and rooms were meticulous.

4/10 Poor

Jennifer
Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was ok. Staff polite. Rooms clean. It smelled though in elevators and hallways and the area around it isn’t the greatest
Stayed 1 night in Oct 2022

10/10 Excellent

Laura
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and clean....the noise from the traffic was heard in the room....but the room was very nice..all part of being in the city.
Stayed 1 night in Sep 2022