“This used to be a great property but the outside was run down the trash dumpster was overflowing onto the ground. The bathroom was broken with no stopper for tub, toilet seat broken and toilet paper holder broken.”
“When a property is advertised as having an indoor pool, I expect it to be useable for swimming. Instead, after the front desk person indicated where to find the pool, I walked there just to discover it was closed for maintenance. Why was it advertised as having a pool? Why didn't the front desk just tell me and apologize for the inconvenience instead of letting me walk there to find out on my own. Not acceptable!”