“The property located conveniently about 22-25 mins from the airport. The price per stay is affordable and ok if you just need to sleep somewhere instead of the airport bench. The room has only bed and shower; no coffee machine or fridge. There are multiple areas where the wallpaper came off and need maintenance attention. The property has shared kitchen area space with a stove , fridge and dining table. Be aware of airport private taxi drivers, they will rip you off and if possible use……
“Room phone not working
Tv was not working
Bed sheet was not changed at all
Break fast far from hotel 1500 meter
No ATM available
breakfast low quality no coffee available
joice and drink warm and most of the time no ice available
the only thing that made me happy were receptionist nice snd hard worker”
“customer care and communication could be improved. too many random policies and strict timing in a relaxation resort and a bit of hostile attitude of almost all staff except the reception team should be improved.
the indoor pool was not that appealing for adults and yes you need slippers to walk around there inside. the outdoor pool and bar was pretty good. the actual water part advertised is quite a walk away and they need daily paperwork to let you in! it is a different business.
there was……
“The biggest problem was the distance from the city was lie. The room was all fake and furniture was all broken again air conditioning. It was not working and smells.”
“This is a wonderful hotel. The staff are excellent. Very friendly, kind and helpful. The hotel is situated in a really nice area of Yerevan. This was my third stay and already I’m booking a return visit in October!”
“Overall, my experience was disappointing. Customer service and respect for guests were below expectations. The room cleaning was very poor; even when the sheets were not changed, the bed linens were not properly cleaned or refreshed, and only the bed cover was straightened. I understand that sheets may not be changed every day, but basic daily cleaning should still be done properly. Overall, the cleanliness, service, and hospitality were below average, and in my opinion, the hotel does not meet… …