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“The only negative is that there are no charging ports in the room except the TV Everything else was absolutely lovely and perfect”

“The room was immaculately clean and very spacious. The staff were friendly and very attentive. Checkin/out was a breeze and the location was quiet even though close to shops. Albany mall is within a 15min walking distance. The bed was a very generous size and very comfortable with ample pillows provided. There was only one bedside light however, and a thin blanket. Although there was a heat pump, an extra/thicker blanket as an option would have been appreciated. Overall, would definitely stay……

“Clean rooms and it’s also spacious. ”

“Beds comfortable. Staff obliging and cheerful.”

“Room was refurbished on the inside but the fit and finish was sub par - to the point where security was a concern for me. Most concerning was the flimsy thin ply patched over the main entrance door. The door between the lounge and bedroom wouldn’t shut due to bad fit / installation. Big gaps between the external sliding door and wall create drafts for wind and extra outside noise”

“Disappointed to have only 2 coffee sachets supplied - my friend & I both elderly & find it hard to negotiate stairs so going down to office for more not an easy option. Would be great if info about nearby food options supplied eg. It was only in daylight we realised there was a NW supermarket across the road. ”

“Kind staff!”