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"Everything About M Hotel Was Very Close To Excellent "

"Good Parking"

"The staff at this hotel are tremendously, friendly and helpful. We loved how they kept the granite façade of the old Genesee bank as part of their remodel. Some aspects of the hotel show their age, and signage could be more clear for things like the workout room, but overall lovely. The restaurant was great as well, and although my fingerling potatoes were a little bit too salty, otherwise the food was excellent. We will be back if we need to visit that part of Buffalo again."

"The staff was super nice! Made fresh popcorn on the spot for my boys! The hotel is updated as well as the rooms, clean, neat. They offer coffee and cold drinks throughout the day! Would highly recommend and anytime I need to travel to Buffalo, this will be my go to. "

"The continental American style breakfast was better than expected. The front desk person was not particularly friendly. The room was very clean. The walk-in shower needed another grab bar. The sink area was cramped."

"Host very friendly and helpful. Breakfast was good "

"The breakfast options needed to accommodate people who have gluten, and dairy intolerance. More selections of tea would’ve been nice. "

"Breakfast was great. The shuttle service from hotel to arena downtown was amazing! They brought us to March madness games and picked us up when we called them. Such a wonderful perk! Drivers were so friendly "

"Very convenient to the theater that was the best part. The hotel needs a make over like yesterday. Most things were out dated in the rooms. Toilet so low to the floor felt like a toddler. The track for the shower door was stuck I had to get a way in and out. Too many people loitering in the lobby just chilling like its the hang out spot. Didn't like that. Not enough parking or designated handicapped or street parking"