Western Massachusetts Chalets

"Clean, spacious room. Bathroom was a little tight. Our room faced the road/highway and we could hear the traffic going by but otherwise was a good stay. Comfortable bed, super helpful and friendly staff, clean and the buffet breakfast was really good. Will definitely come again and request the back of the building. "

"was really nice and clean and the stay was great"

"It’s all about the looks. The money was spent on the lobby, which is over-the-top and jarringly unexpected in what turned out to be an old exterior hallway 2-story motel. The hotel rooms are small, with modern beds squeezed in tight against the outer walls, requiring you to crawl over beds to reach lights or AC units. Furnishings are minimal and modern, but the hotel would be well-served to spend more on upkeep and amenities and less on styling. A single 3/4 full roll of toilet paper, a Kleenex box with four tissues left in it, an armoire that looks cute—but won’t stay shut and has a door that swings open and slams into the wall repeatedly, a funky looking black and white tile bathroom floor, which is super stylish—but white tiles in front of the sink look stained and grubby. The minimum number of towels. Paid breakfast in the bar/lobby restaurant. Are we in Italy? Beds were comfy with good linens and the place is clean, but it feels like owners are “playing” hotel."

"Clean room, helpful staff, great mountain view! "

"The staff were friendly and accommodating. The hotel was clean. Didn’t get a chance to try breakfast. Only complaint is the weak water pressure in the shower. "

"The room was clean, however, please be advised that there are shady characters walking around in the casino parking garage that were looking into people's cars. "

"The best!"

"Great for a quick pitstop."

"Absolutely phenomenal "