“All the staff were friendly, welcoming and efficient. Anything extra we asked for was provided immediately. Ben, in particular, was outstanding. We felt valued as customers and thoroughly enjoyed our stay. The room was very clean, the beds very comfortable and all the food was excellent. Being on a busy road, we were worried about noise but it was no problem at all and we slept soundly both nights. There was lots of parking and many blue badge spaces which we really appreciated. There is also a……
“First impression was NOT good. Ignored by staff when we tried to check in to our room.
NO parking outside the pub. I queried about it after we made the booking via their email but got no answer.
The window in the room, old fashion style, was DANGEROUS, heavy to push up and difficult to open. The window was cracked so clearly someone had dropped it when trying to open it. Had to be propped open with a a wooden structure. Needed 2 people to do it.
The kitchen fans were REALLY noisy, went on……