Search Winter Haven Holiday Resorts

"Check in took absolutely way too long and the our room wasn’t ready when we came at 5.. we had booked and paid for this three months in advance. And also mini golf and the wave pool are extra and not included. "

"Everything was excellent "

"Didn't had a chance to try the breakfast but afternoon food and the pizza are the best "

"Clean room and pool areas"

"We had a great stay at the Hilton Vacation Club Aqua Sol. Areas that were lacking were there was not nearly enough dishes in our room. I felt like I was constantly washing plates, bowls, spoons and forks because we only had about four of each. Another thing which isn’t the resorts fault, is the area that the hotel is in is quite far away from everything in Orlando and it is a CHORE to drive anywhere. Otherwise, our stay was excellent. The bar will also automatically add 18% gratuity to every bill but will tell you “we can take that off if you’d like” as if I’m going to tell a person to take the tip off, lol. I’d just rather tip cash, personally. My daughters were really looking forward to getting their hair braided by the pool but the girl working said that we needed to reserve a time slot, which I didn’t see that anywhere when we were at the pool, so I had two disappointed kids. "

"3rd time I have been in this hotel. Always great. I would only improve the breakfast a little bit."

"This was LITERALLY the BEST place I've EVER been to. I also LOVE that it's pet-friendly and the pools are BEAUTIFUL. "

"This listing is not at all what we ended up walking in to. It was very low class and room was moldy. I didn't feel safe there and couldn't sleep due to coughing from the mold. I called the front office to explain that we needed to check out because it wasn't acceptable at all and was affecting my health. after putting me on hold for 20 minutes, they hung up on me. We then went in to the front office and they got a supervisor and then also got a manager. We booked through expedia but didn't pay until we checked in at the resort. We paid the full amount for 5 night stay at resort. We expained the issue and explained that ew were needing to find a different place to stay and the explained that we would need to go through expedia to request a refund. So we left and proceeded to call expedia and they said they needed to contact the resort. they called the resort and were told that we hadn't spoke to anyone and in fact were still staying at the resort. Nothing in the notes from the supervisor or manager or any of them. We called back the next day and they called the resort again and the resort said we were still staying there. We weren't at all. We had gotten a room for the remaining time at Coronado Springs resort. They lied about the whole thing and denied us speaking to anyone or even checking out for that matter. The resort was not how it was portrayed at all. The strong stench of weed when we parked by our unit didn't make me feel comfortable. Horrible company!"

"Toiled for clogged, called twice said maintained on their way but still didn’t come , . Bathroom door was not Closing. Good breakfast "