Find hotels in Woods, IL from $62

"Clean room "

"The staff is very friendly !! Love staying at the Pontoon Beach Red lion. "

"Yes"

"Had the DND on the door and housekeeping came in anyway "

"Staff was nice and helpful. The hotel could use some renovations. Room was clean for it to be a pet friendly room. Breakfast provided, coffee was delicious "

"Non smoking room still reeks of smoke"

"The WiFi was fine. Our main issue was how hard the bed was. It was like sleeping on the floor. We stayed for 3 nights and that mattress just killed our hips and backs. I typically prefer a firm mattress, so coming from me, that’s saying something. "

"Everything is brand new so the wear and tear is minimal. However, I checked in and started unpacking and realized I had slept in sheets and a sink full of beard. I decided I’d ask for fresh bedding and a vacuum bc dried mud from boots was everywhere but I wanted to stay so I was gonna do it. (I felt so bad) she was beyond kind and a new room was the only option. Relief was short bc the room needed wiped down pee on the floor around toilet toothpaste on sink but the main problem was the floors no one is vacuuming them. I say that with complete certainty never been done. It was disgusting I made my 12 year old keep her shoes on and not get under blankets until she wiped her feel it she took them off. I didn’t complain I used my wipes to clean hard surfaces and bathroom I was able to mop the floors. Good ol hands and knees. The housekeepers need trained for sure. I think it’s just simply lack of know how. But everything else was 10/10 that dirty room would not prevent me from staying again. I officially have a vacuum to keep in my car now so… there’s that!"

"Our room was disgusting- brown (poop) stains on the bathroom wall, dust an cobwebs all over, after coming back from the pool I wiped some water off our room floor and the towel turned black! The shower head only had 3 holes that allowed water out! Absolutely gross and dirty"