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"The Hyatt Down town Grand Rapids was great "

"Staff was courteous at check in. Room was clean but not spacious. Water was hot for shower. Did not use amenities or dining. Location is close and convenient to downtown."

"Hot tub/ pool area was very nice. I did not have breakfast so no opinion on that. Parking is mostly covered. Staff was very helpful with the few things I questioned them on. "

"Yes we had a nice clean room. The staff was very nice and helpful. Your bartenders were very friendly. We will stay here again."

"Overall stay was great "

"Kind staff at check in and out. "

"Breakfast was great"

"This is our second time staying here and we will continue to stay for swim weekends in the area. Clean hotel and friendly staff. My daughter likes having the hot water, tea and honey available all the time! Unfortunately there was a very loud hockey team that did not adhere to the quiet hours of the hotel (that they signed) and would not listen to the staff when they told them they needed to be quiet all the way until 1am! I appreciate the staff trying their best to keep it quiet, they did the best they could do! "

"Loved the room. Very clean and spacious. The hotel breakfast had a great selection. The staff was very nice and the location was in a great place. Close to restaurants, shopping, and not too far from the airport. Highly recommended. "