“Front desk clerk refused to check us in at 3:49pm, even though we were only 11 minutes early. We argued and she finally agreed. However, she had a, "printer issue," and didn't actually hand us the keys until right at check in time. I suspect the general manager has told staff they are not to check any guest in early. We often spend time in La Grande, but we will not be staying at this Best Western again. A 4:00pm check in time is ridiculous to begin with. Whatever happened to 3:00pm check……
“Front desk clerk refused to check us in at 3:49pm, even though we were only 11 minutes early. We argued and she finally agreed. However, she had a, "printer issue," and didn't actually hand us the keys until right at check in time. I suspect the general manager has told staff they are not to check any guest in early. We often spend time in La Grande, but we will not be staying at this Best Western again. A 4:00pm check in time is ridiculous to begin with. Whatever happened to 3:00pm check……
Danny