“Booked through Expedia- added a night as was arriving early morning and sent a message to say that was the case and to flag in the system. Arrived and they had no clue about the extra night- despite the fact it was already paid for. Blamed me for not checking in the night before and said it was my problem. They said they had no rooms then miraculously found one, but was treated so poorly stay is already ruined. Now in a tiny bunk room as that’s all they had but I needed to get into room to take……
“Booked through Expedia- added a night as was arriving early morning and sent a message to say that was the case and to flag in the system. Arrived and they had no clue about the extra night- despite the fact it was already paid for. Blamed me for not checking in the night before and said it was my problem. They said they had no rooms then miraculously found one, but was treated so poorly stay is already ruined. Now in a tiny bunk room as that’s all they had but I needed to get into room to take……
Natasha