9.6/10 Exceptional! (540 reviews)
The rooms are immaculate.
Alberto and Hector in the reception office were exceptionally helpful and welcoming.
The whole entire staff for breakfast were outstanding. I can’t say enough. I am spellbound by the whole experience here.
The topper was Raul the owner sitting down with us at breakfast and just making us feel like family.
If you are planning a trip here to the beautiful city of Merida I would highly recommend that you consider staying here.
I’m leaving today, but I wish I could stay.
Thank you to the entire staff and thank you Raul for making us feel so welcome. It was a pleasure to be here.
Reviewed on Apr 12, 2026