“This is a hard place to rate. We liked it, but many won't. Lobby is open air, and dogs are sleeping there peacefully. The walk to your room is not through shining marble halls, but through a rain forest. No matter how often your room is cleaned, there will always be sand.
If you like all-inclusives, you will probably hate this place (and vice versa). We had the top floor, with the ocean view. Easy walk to the beach, the cabana eateries, restaurants, bars, and the rest of town. We would……
“Great food, location is walking distance to the restaurants and clubs. Staff is helpful and attentive. The beach could use better cleaning. We’ll be back”
“El hotel es precioso, todo su entorno te da mucha paz y tranquilidad ya que está rodeado de la naturaleza en una hacienda y llega la brisa del mar. El personal muy muy atento solo que nos hubiera gustado que nos guíen más para aprovechar el lugar y hacer actividades adicionales porque había para ir a caballo, volar en helicóptero, caminar por las instalaciones y ver a los animales, servicio de spa y gym. El desayuno muy variado y rico, quedamos llenitos. Y el cuarto demasiado bonito también, tal……
“Had an issue with the AC but they managed to accommodate me in another room !! They offered me another night half price but I asked for late checkout instead!! Also gave me freed breakfast..
Staff is willing to help”
“i travelled with a group of tourists from the US. we had no wifi apparently because of bad weather so we give them the benefit of the doubt. its clean, spacious. my group enjoyed it.”