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"Bathroom poor. Location."

"fished early to early for breakfast"

"We had such a great stay at the Drury Inn & Suites Huntsville at the Space & Rocket Center! The location was perfect, super close to the U.S. Space & Rocket Center and the Huntsville Botanical Garden, which made everything really easy with a baby. We booked a two queen suite and it was super spacious, plenty of room to spread out and keep all the baby gear organized without feeling cramped. The staff went above and beyond the entire time, which we really appreciated. Breakfast had lots of options each morning, and the complimentary evening dinner and snacks with drinks was such a nice perk after being out all day. Overall, it was such a comfortable and convenient stay. We would definitely come back!"

"It was a nice room"

"Always clean"

"So gross!!! I checked out after 30 minutes. There was black mold on the ceiling in the bathroom. Bodily fluids and or food smeared on lamp, walls, and decorative bedding. Walls needed touch up painting. Lobby perfume was so strong it lingered on me even after leaving. Windows bolted shut so no egress in emergency. Manger said due to booking through Hotels.com she could not refund my night. Hotels.com refused to refund my one night stay saying it was after cancelation time. I explained I have a mold allergy and had images of proof of unsafe conditions. He still refused to refund or transfer me to another property next door. He said I should have done my homework on the property before booking. I said I booked a hotel that Hotels.com rated an 8+. I was in a rush and didn't look for all the 1 star most recent complaints, that is true. After this experience I promise to never use Hotels.com again. I can never recommend their services."

"Clean room and bathroom"

"T"

"Breakfast was typical. Pancakes machine was down the two days we where there. The staff was very good!"