“Really dated I booked an indulgence room. It was terrible
Swimming pool is in the shade and really cold water. Only 6 sun loungers around it because nobody went in the pool. Clean towels supplied smelt horrible.
Always got dirty feet when I had a shower as they obviously don’t clean the floor”
“We were supposed to receive two complimentary beverages as part of our stay. However, the staff never provided them. Whenever I tried to ask about the complimentary drinks, they avoided the question and changed the subject. This was disappointing, especially since the beverages were clearly included in our stay.”