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Grand Excelsior Hotel Deira

4.0 star property
Hotel with a full-service spa, near Dubai Creek

Choose dates to view prices

Photo gallery for Grand Excelsior Hotel Deira

Outdoor pool, open 8:00 AM to 6:00 PM, sun loungers
Point of interest
1 bedroom, premium bedding, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Banquet hall
Grand Excelsior Hotel Deira overlooks Dubai Creek, offering a rooftop terrace with poolside bar drinks. Enjoy Thai massages at the spa, international dishes at the restaurant, free WiFi, an outdoor pool, and a knowledgeable concierge for a restful stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast available
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Double Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Bidet
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Bidet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Bidet
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Bidet
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Family Room, Multiple Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Bidet
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Deluxe Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Bidet
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Bidet
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Bidet
  • Sleeps 2
  • 1 Queen Bed

Royal Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Bidet
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Bidet
  • Sleeps 2
  • 1 King Bed

Standard Triple Room, 3 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Bidet
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Al Muteena Street, Deira, Dubai, 5772

What's nearby

  • Al Ghurair Centre - 15 min walk - 0.8 miles
  • City Centre Deira - 3 min drive - 1.9 miles
  • Gold Souk - 4 min drive - 2.5 miles
  • BurJuman Mall - 5 min drive - 3.5 miles
  • Dubai Museum - 6 min drive - 3.3 miles

Getting around

  • Abu Baker Al Siddique Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Anmol Hyderabad Restauran - ‬8 min walk
  • ‪Jan’s Noodles - ‬3 min walk
  • ‪Modern Coffee Shop - ‬6 min walk
  • ‪Butt Karahi - ‬2 min walk
  • ‪Tiki Bar - ‬9 min walk

About this property

Grand Excelsior Hotel Deira

Upscale hotel near Dubai Creek
Located close to City Centre Deira and Gold Souk, Grand Excelsior Hotel Deira provides a nightclub, a poolside bar, and a rooftop terrace. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Terrace, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a gift shop
  • Multilingual staff, meeting rooms, and a reception hall
Room features
All 229 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bidets, shower/tub combinations, and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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  • Free WiFi
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Oct 31 - Nov 1
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Cafe
  • Terrace

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8,073 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Wheelchair accessibility

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 200 per accommodation, per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 49 for adults and AED 25 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 573556

We should mention

Pool access available from 8:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Grand Excelsior Hotel Deira Dubai
Grand Excelsior Deira Dubai
Grand Excelsior Deira
Sheraton Deira Dubai
Grand Excelsior
Grand Excelsior Deira Dubai
Grand Excelsior Hotel Deira Hotel
Grand Excelsior Hotel Deira Dubai
Grand Excelsior Hotel Deira Hotel Dubai

Frequently asked questions

Does Grand Excelsior Hotel Deira have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–6:00 PM.

How much does it cost to stay at Grand Excelsior Hotel Deira?

As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Grand Excelsior Hotel Deira on Oct 28, 2025 start from $73.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Excelsior Hotel Deira pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Excelsior Hotel Deira?

Self parking and valet parking are free at this property.

What time is check-in at Grand Excelsior Hotel Deira?

Check-in begins at 3:00 PM.

What time is check-out at Grand Excelsior Hotel Deira?

Check-out is at noon.

Does Grand Excelsior Hotel Deira provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies.

Where is Grand Excelsior Hotel Deira located?

Located in Deira, this spa hotel is within 3 mi (5 km) of Dubai Creek, City Centre Deira, and Gold Souk. Grand Mosque and Dubai Museum are also within 3 mi (5 km). Abu Baker Al Siddique Station is 10 minutes by foot and Salah Al Din Station is 16 minutes.

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Reviews

Grand Excelsior Hotel Deira Reviews

7.0

Good

7.4

Cleanliness

7.0

Location

7.4

Staff & service

5.6

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 75 out of 308 reviews
Rating 8 - Good. 100 out of 308 reviews
Rating 6 - Okay. 57 out of 308 reviews
Rating 4 - Poor. 38 out of 308 reviews
Rating 2 - Terrible. 38 out of 308 reviews

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really unique hotel with an atrium feature and lots of rooms. The price was so reasonable for what you get.
Stayed 1 night in Oct 2025

6/10 Okay

Narinder

Liked: Staff & service
Only thing great was lot of Indian food places near it but honestly poverty was not clean
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Basic hotel. Too noisy at night. Heavy indian influence.
Stayed 3 nights in Sep 2025

2/10 Terrible

Narinder

Disliked: Cleanliness, property conditions & facilities
Bathroom was unclean with hairs No towels served Water served after request
Stayed 2 nights in Oct 2025

4/10 Poor

Umar

Disliked: Property conditions & facilities
It's at prime location - restaurants, convenient stores and pharmacies are at prime locations. As for hotel itself - no hot water - only slightly warm water available. Rooms are not sound proof. Also building needs some renovation.
Stayed 11 nights in Aug 2025

4/10 Poor

Marie

Disliked: Cleanliness, amenities, property conditions & facilities
It is a tired looking hotel. Our aircon didnt work properly nor did our TV. We were only supplied with one towel and one cup for a 3 person room..There was no shower curtain and it was dirty in behind the bed when going to charge our phone. Thebfront desk.staff were overwhelmed as only one person on. It was disappointing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ziyath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only check in was problem
Stayed 2 nights in Jun 2025

10/10 Excellent

Ziyath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 9 nights in Dec 2024

6/10 Okay

Mohammad Yusufali

Liked: Staff & service
The staffs were very good
Stayed 3 nights in Jun 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay Away!! We could not sleep the whole night. The Cabaret on the 5th floor with super loud music runs from 11 PM until 3:40 AM and even being two floors away the music was too loud to sleep. at 4 AM started sleeping and then 4 fire alarms kept us away for the remaining of the night. The Hotel used to be top many years ago but now it is uncared, degraded and old. Metro also near and some noise but nothing compared with Cabaret and Fire Alarms. On arrival there was a school group so check-in line took us more than half an hour. Parking is below the building but very narrow and sometimes full. All in all horrible stay, believe me find another hotel, not this one, they do not deserve support, they have to change and consider that they are there for the guests not just to make one more dollar and not caring for the customers.
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe
Stayed 5 nights in Apr 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, amenities
Location and staff
Stayed 10 nights in Feb 2023

2/10 Terrible

Hanan

Disliked: Staff & service, amenities, property conditions & facilities
Terrible, bathroom was gross not Cleaned, broken down. Mold everywhere and not renovated
Stayed 2 nights in Mar 2025

6/10 Okay

Mohammad Imran

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was old and run down. The hallway was noisy due to the noisy guests and children running through the corridors after midnight. When call into reception there was no answer. Generally clean and decent.
Stayed 6 nights in Jan 2025

10/10 Excellent

Abdinur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming back from COVID long closure they are doing well.
Stayed 3 nights in May 2023

8/10 Good

Ham

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No telephone service in the room
Stayed 6 nights in Nov 2024

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible two nights in Deira

Room had bad smell. Asked to be moved to a different room and they gave me one right above the Karaoke Bar so it was loud music all night. Bathroom had no hot water for showering. The furniture was old and broken.
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Nothing grand about hotel stay away

Thw hotel name is Grand but nothing grand about this terrible hotel. Carpet and room smells diety. In 3 days stay we have to keep on complaining whole of our trip went in hotel staff fixing. Shame for hotels.com to advertise such patheic hotel which is not upto standard. Stay away for family
Stayed 3 nights in Dec 2023

8/10 Good

Paiman

Disliked: Property conditions & facilities
Very old property. Super busy because of location and multiple night clubs inside the hotel. Elevator waiting time too long. Underground parking is a joke. Impossible to drive into the parking and every time someone has to inform the staff in the lobby so security opens the door for the parking. Having said that staff were lovely and kind.
Stayed 7 nights in May 2024

8/10 Good

Amandeep

Disliked: Staff & service, amenities, property conditions & facilities
Staff were totally unprofessional we called for towels 10 times no one was response back to us.
Stayed 1 night in Jul 2022

2/10 Terrible

Moosa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Worse hotel experience ever. Overall Poor service.
Stayed 6 nights in Dec 2023

2/10 Terrible

Marlene

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was shabby and unclean. I didcovered a cockroach in my bedroom and developed a rash on my leg where I was bitten by something.
Stayed 8 nights in Aug 2022

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever

Water was leaking in washroom No hot water Had to ask everyday for basic things as towel, hair dryer etc
Stayed 5 nights in Feb 2024

2/10 Terrible

Jumoke Gbemisola Mary

Disliked: Cleanliness, amenities, property conditions & facilities
What you see on Expedia's website is not it! It's a low budget hotel with very dirty room's and bathrooms. You would have call multiple times for the cleaning and for clean cups! No it's nothing to write about and they do not use Expedia! Expedia is a thief!!
Stayed 7 nights in Aug 2022

2/10 Terrible

Aimy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to start by saying that this was booked by Expedia and was meant to be with breakfast which I paid extra for but when the confirmation came it was without breakfast. It definitely did not mention that it was 3PM check in time because had I known this prior to my arrival I would not have booked this property. Our flight was an early morning one and when we arrived they told us that we couldn’t check in until 3PM nor did they have “any available rooms” that we could purchase even though we should have been a complimentary one seeing as we were leaving at midnight the night we was leaving. The staff did not care that we had just got off a flight and made us sit in the waiting area for number of hours before we finally got our room. They wouldn’t declare the difference in price for with or without breakfast and had no idea how it could have happened. There was many other people in similar situations as a lot of them were in the waiting area.. check out time is also early so need to bear that in mind. Room card kept not working so daily had to go downstairs to make it work again. Terrible experience not sure how this is a 4* hotel.
Stayed 4 nights in Dec 2023