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Mercure Dubai Barsha Heights Hotel Suites And Apartments

4.0 star property
Family-friendly hotel with free valet parking and a health club

Choose dates to view prices

Photo gallery for Mercure Dubai Barsha Heights Hotel Suites And Apartments

Front of property
One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station | View from room
One-Bedroom Apartment Skyline View King/Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station | View from room
Breakfast, lunch, dinner served; international cuisine
Meeting facility
Located near Mall of the Emirates, Mercure Dubai Barsha Heights Hotel Suites And Apartments offers an upscale retreat with a poolside bar and international cuisine at Day and Night restaurant. Guests enjoy a sauna, steam room, health club, and on-site shopping during their stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 657 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for One-Bedroom Suite Skyline View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite Skyline View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 657 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for One-Bedroom Suite City View King / Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite City View King / Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 657 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One-Bedroom Suite Skyline View King Bed with Free Shuttle Beach Transfer, Next to Metro Station

One-Bedroom Suite Skyline View King Bed with Free Shuttle Beach Transfer, Next to Metro Station | 1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite Skyline View King Bed with Free Shuttle Beach Transfer, Next to Metro Station

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 657 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Bedrooms Suite City View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Suite City View, Free Shuttle Beach Transfer, Next to Metro Station

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 1130 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Two-Bedrooms Suite Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Suite Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 1130 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for One-Bedroom Apartment City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station | 1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for One-Bedroom Apartment City View King/Twin Bed with Free Shuttle Beach Transfer Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment City View King/Twin Bed with Free Shuttle Beach Transfer Next to Metro Station

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One-Bedroom Apartment Skyline View King/Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment Skyline View King/Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Two-Bedrooms Apartment City View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Apartment City View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station | 1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Separate bedroom
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Located in Barsha Heights, a neighborhood in Dubai, Mercure Dubai Barsha Heights Hotel Suites And Apartments is in the suburbs and near a metro station. Mall of the Emirates and Souk Madinat Jumeirah are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Marina Beach and Kite Beach. Traveling with kids? Don't miss Wild Wadi Water Park and Aquaventure.
Visit our Dubai travel guideOpens in a new window
Map
Sheikh Zayed Road, Dubai, Dubai, 500300

What's nearby

  • Mall of the Emirates - 3 min drive - 2.1 miles
  • Dubai Marina Mall - 3 min drive - 3.1 miles
  • Marina Beach - 5 min drive - 3.3 miles
  • Souk Madinat Jumeirah - 6 min drive - 2.9 miles
  • Burj Al Arab - 6 min drive - 4.1 miles

Getting around

  • Dubai Internet City Station - 1 min walk
  • Al Maktoum Intl. Airport (DWC) - 32 min drive

Restaurants

  • ‪The Exit Sports Bar - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Day And Night - ‬1 min walk
  • ‪The Noodle House - ‬10 min walk

About this property

Mercure Dubai Barsha Heights Hotel Suites And Apartments

Upscale family-friendly hotel near Mall of the Emirates
A poolside bar, a free grocery shopping service, and a terrace are just a few of the amenities provided at Mercure Dubai Barsha Heights Hotel Suites And Apartments. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Day and Night, offers breakfast, lunch, dinner, and kids' meals. Enjoy the health club, as well as activities like racquetball/squash. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers and a lifeguard on site
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and an electric car charging station
  • Supervised childcare (surcharge), laundry services, and an elevator
Room features
All 320 individually furnished rooms offer comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and separate tubs/showers
  • 45-inch Smart TVs with premium channels
  • Balconies, separate sitting areas, and separate dining areas

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Oct 18 - Oct 19
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 75 for adults and AED 37.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Social
  • Day and Night
  • Exit Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Health club
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,023 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (40 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 100% renewable energy
  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 120.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per accommodation, per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 75 for adults and AED 37.50 for children
  • Airport shuttle fee: AED 350 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mercure Hotel Apartments Barsha Heights
Mercure Dubai Barsha Heights
Mercure Barsha Heights
Mercure Suites Dubai Barsha Heights
Mercure Dubai Barsha Heights Hotel Suites Apartments
Mercure Dubai Barsha Heights Hotel Suites And Apartments Hotel
Mercure Dubai Barsha Heights Hotel Suites And Apartments Dubai

Frequently asked questions

Does Mercure Dubai Barsha Heights Hotel Suites And Apartments have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Mercure Dubai Barsha Heights Hotel Suites And Apartments on Oct 19, 2025 start from $122.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Dubai Barsha Heights Hotel Suites And Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Self parking and valet parking are free at this property.

What time is check-in at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Dubai Barsha Heights Hotel Suites And Apartments provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of AED 350 per vehicle applies.

Where is Mercure Dubai Barsha Heights Hotel Suites And Apartments located?

This family-friendly Dubai hotel is located in a regional park, within 2 mi (3 km) of Jebel Ali Race Course, Al Sufouh Beach, and Emirates Golf Club. Al Barsha Pond Park and Palm Jumeirah Mall are also within 3 mi (5 km). Dubai Internet City Station is only a 2-minute walk and Knowledge Village Tram Stop is 25 minutes.

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Reviews

Mercure Dubai Barsha Heights Hotel Suites And Apartments Reviews

7.8

Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 165 out of 397 reviews
Rating 8 - Good. 121 out of 397 reviews
Rating 6 - Okay. 44 out of 397 reviews
Rating 4 - Poor. 29 out of 397 reviews
Rating 2 - Terrible. 38 out of 397 reviews

Reviews

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent service
Stayed 16 nights in Aug 2025

8/10 Good

Ismaila Bolanle

Liked: Cleanliness, staff & service, property conditions & facilities
Abdallah in concierge was exceptional but a staff at the swimming pool was being funny. Rooms are clean but had to ask for towels and tissues. Overall, I’ll consider going back.
Stayed 6 nights in Sep 2025

10/10 Excellent

Wijdan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice receptionists
Stayed 3 nights in Jun 2025

10/10 Excellent

Zeinab

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious rooms. Yummy breakfast included and delicious lunch/dinner available for purchase.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alisher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good place
Stayed 14 nights in Jul 2025

10/10 Excellent

ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anand, raqeeb and Elizabeth have made our stay more than welcome here at mercure. Ill be back because of them
Stayed 8 nights in Aug 2025

8/10 Good

HANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay and friendly staff
Stayed 8 nights in May 2025

8/10 Good

Aissatou B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point and nice. Staff were polite and respectful. The only thing was there’s no microwave in the room and some days they didn’t leave drinking water for the amount of people registered.
Stayed 8 nights in Aug 2025

10/10 Excellent

NATSANET GHEBRESELASIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very clean and comfort but the food should have more variety.
Stayed 13 nights in Jul 2025

10/10 Excellent

Afonso

Best Service
Stayed 1 night in Aug 2025

2/10 Terrible

Salman

Liked: Cleanliness
Good
Stayed 8 nights in Aug 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite for families with kids
Stayed 1 night in Jun 2025

10/10 Excellent

sureshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was an amazing. Thank-you all the staff. Very good job.
Stayed 6 nights in Jul 2025

10/10 Excellent

Shiral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine, had valet parking complimentary. Only issue was when the housekeepers came to clean the rooms they took the dirty towels away but didn't replace them. So we had to phone them daily to bring towels to the room. Breakfast was ok can get busy if you turn up after 9.30 with a que outside. There is building site near it currently. The fuel station next door has a subway and papajohns. Other places to eat you have to walk all the way round as the hotel sits on sheikh Zayed road.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sourav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely maintained with extremely helpful staff at all levels. Would definitely love to come back & stay again
Stayed 3 nights in May 2025

8/10 Good

Jialing

Liked: Cleanliness, staff & service, amenities
The apartment is cosy and spacious. The bed is comfortable and the staff is friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and great service
Stayed 6 nights in Feb 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention under the leadership of Very attentive and focused to provide the best service to their guests. Thank youI will be back again
Stayed 3 nights in Mar 2025

4/10 Poor

Munassar

Disliked: Cleanliness, staff & service, amenities
Housekeeping is very bad they never clean the room there alway some dirt the left also they don’t bring towels alway we have to call it’s my last time to stay in it I have tried many time to check out early and get refund but I am not lucky I did not get any response from the hotel through you
Stayed 10 nights in Jul 2025

2/10 Terrible

Moazam

Disliked: Amenities, property conditions & facilities
Air conditioning was not working for 2 days and nights in the month of July with temperature of 45 degrees. Hotel room were so hot. WiFi does not work properly, comes and goes.
Stayed 8 nights in Jun 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the metro and very helpful staff
Stayed 11 nights in Nov 2024

4/10 Poor

Chander

Disliked: Staff & service, amenities
The check-in process took a bit longer than expected, and there was some delay in getting to the room as it wasn’t ready at the time of arrival. During the stay, there were delays in receiving basic amenities like towels and drinking water, which typically required a lot of reminders. Swimming pool was always out of towels, and steam and sauna was operated when you inform that you want to use it, means you shall remember to tell them in advance. On a positive note, the staff was cooperative and responsive once approached, and they did their best to assist whenever needed.
Stayed 27 nights in Jul 2025

10/10 Excellent

Javrida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good experience! Special things to all staff !
Stayed 5 nights in Mar 2025

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located just steps from the Dubai metro, which makes it very convenient. The rooms were very clean, and every day they left us bottles of water. The housekeeper was very attentive to my room, 3006, which had an incredible view from the 30th floor.
Stayed 2 nights in Mar 2025

10/10 Excellent

wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend. Will go again if have chance to go to Dubai. Excellent location and swimming pool. Kids love it.
Stayed 5 nights in Dec 2024