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"Totally exceeded my expectations in every possible way. 1- staff. Reception particularly but also waiting staff 2 - room. Very clean and spacious 3 - food. We ate dinner and was a great no Nonsense menu with some innovative Welsh options. Breakfast was to die for. The lovely waitress made sure my lazy son had a bacon sandwich made for him. 4 - location. BEAUTIFUL. So, so good here and well done to all involved "

"Food was expensive and terrible. Room only had one plug socket that worked and plumbing system is really load if any room uses water making it impossible to sleep. "

"Room clean, but a lot of cobwebs at the top of the head board. Topper mattress was lumpy in the middle of the bed. Room was only cleaned on day of arrive, bin emptied on second day and cups cleaned. Recreptoon staff and bar staff lovely. Breakfast nice apart from cold coffee and toast."

"Wow what a transformation Imperial Hotel has had. So impressive love the new design of the hotel it is so modern and so bright. So comfortable the new beds, fab decoration in the room, so clean, amazing shower and a huge HD interactive television. Also loved the Welsh cakes, cans of Welsh water, Welsh coffee and quality tea selection. As usual the staff are amazing especially the receptionist. We will definitely stay again."

"Great Location friendly staff food Menu can be improved"

"The hotel was excellent. Lovely room, I was upgraded - a lovely treat. Dinner and breakfast were super and generous. Staff friendly and polite. A relaxing stay that was just too short! "

"I have stayed here many times. The location is extremely good being very close to the centre of town. The rooms are spacious, comfortable and very clean with good ensuite bathrooms. Hair dryer & ironing equipment available if needed. The wi fi is extremely good & free which is more than can be said for Premier Inns. The staff here are excellent being friendly & very helpful and available 24 hrs a day. Parking is safe & convenient. Lovely comfortable bar with a good choice of excellent meals available. "

"Great place to stay exceeded expectations, the restaurant staff were perfect, front desk needs attention. "

"Parked in the car park easily. Nice welcome and nice room. Big bathroom, only problem was no anti slip mat for the bath and I had a nasty fall in the bath, hit my head and my arm, still quite painful. So maybe might be an idea to add anti slip mats in the bathrooms."