Fortuna Arena Tours

Great hotel - love the overall look and feel of it, and the staff were very helpful. Room was larger than expected (we got the basic one) and pleasantly surprised by the mini bar and prices. Breakfast buffet a definite strength, with a great variety of food being constantly replenished. The hotel somehow managed to be a twenty minute walk from most places we wanted to be, we didn't get any kind of public transport while in Prague aside from to/from the airport. Only negative for me was that the bedroom was too hot, but I run warm and as soon as I realised I could open the window that resolved it. Would absolutely recommend this hotel and would definitely stay again.

beautiful rooms, service and food.

The location was the best part of the stay (apart from the breakfast); right in the heart of Old Town and walking distance to everything. Our Uber had to drop us off a very short distance away necessitating us to lug our luggage for 40 secs or so. Not a big deal! Removed 1 star because of a check-in snafu. The room given had 2 single beds (for a couple) because the hotel was fully booked and despite we making the reservations 3 months in advance. The room felt like a converted attic with the beds perpendicular to each other. There wasn't enough space to join them or bring them together. The shower was whole another issue with the showerhead so low that anyone above 5ft7in wouldn't be able to use it properly. We stayed for 2 nights but kept feeling the hotel stiffed us on the room with no compensation / the day manager not even bothering to come and talk to us. The breakfast spread was good and sitting in the room facing the Astronomical Clock Tower was a treat in itself. Would have rated this 7/5 given the history of the building, amenities, location if not for the room issue. Expedia Support was on point and worked with me quickly but they also couldn't do anything.