“Our stay at this hotel was very disappointing. The biggest issue is that the resort is extremely overcrowded. There are never enough chairs at the pool or beach, so you have to wake up very early just to reserve seats for your family. Even then, you may return to find another family sitting there, leading to unnecessary arguments. The restaurants are just as crowded. Finding a table often means waiting, and we had an unacceptable experience at Dalila Restaurant. My wife was sitting at our table……
“I used to love that hotel but the service and food quality dropped significantly. The rule for pool usage and allowed swimming suites changed and seemed that people use swimming pools wearing their regular clothes. Instead of fresh squeezes they offer packages juices that taste like plastic. In the whole hotel there was no US outlet adapter, all the room outlets don't work for US electric devices or electronic charges. The quality dropped significantly after management change. I will no longer……
“The building was new, and we were its first guests. There were numerous defects, as well as fixtures and finishes that had not been properly installed to ensure guest safety, along with plumbing and electrical issues. Furthermore, the chalet had not been adequately cleaned following the construction and finishing work. I informed the hotel staff, and they promised to address the matter so that future guests would not encounter the same problems.”