“We splurged on Expedia and picked one of the nicer hotels on the island. There was mold in our room and in the hallways. We saw a painter painting over mold in another room across the hall from us. We tried to get help from the front desk, but with the language barrier, they pretended like they couldn’t understand, even though we translated the issues using Google translate. We have been trying to get a hold of them for a refund or at least partial refund and they are ignoring our calls and……
“This hotel was awesome! It was quiet and peaceful on the far side of the island. The one thing to note is that this hotel is not near the prime area of San Andreas.”
“Precio accesible,comodidad y cercanía a todo ,comunicación rápida,cercas del aeropuerto, solo un punto no tuve aire acondicionado por un Dia largo,desde las 7am-6pm , tuve que estar en la playa esperando.dijieron que por reparaciones del lugar,todo lo demas fue Perfecto,wi Fi rápido.”
“Such an amazing place to be. Breakfast included with a bottle of wine for your stay was icing on the cake. It was well worth it. I hope to come back soon.”
“Ar condicionado ligado sempre! Vai por mim, San Andres é quente e isso faz diferença. É um prédio um pouco mais antigo, mas extremante bem cuidado e zelado pela equipe do hostel. Os quartos tem beliches, e quem tem a chave dos quartos são só os hóspedes que estão nele, com banheiro privativo para cada quarto. A água do chuveiro não tem tanta força, mas está em uma temperatura adequada para o clima. Lençóis de cama sempre muito limpos. Equipe sempre muito atenciosa a tudo o que você precisa e são……
“First of all.. ALL the staff was wonderful... and the views from the rooms were amazing.
NED TO IMPROVE SECTION:
from the outside the hotel looks great, but the rooms are poorly maintained. once again, nothing related to the staff, but to management not investing into the structure and let it rundown to the the stream. As an example: every time we washed our hands, in our BR, our feet got wet. It rained few times and every time the water came into the room throughout the bottom of the door……
“My stay at Cocoplum Beach Hotel was truly wonderful. The staff were exceptionally friendly, warm, and attentive, always making us feel welcome and well cared for. The hotel offers excellent facilities, delicious food, and outstanding standards of cleanliness, hygiene, and safety. Overall, it was a fantastic experience, and I would highly recommend this hotel to anyone visiting San Andrés. I would happily stay here again!”
“Excelente experiencia de alojamiento.
El personal siempre atento, nuestra habitación totalmente nueva y amplia.
Puedes caminar desde el aeropuerto al hotel.
100% recomendable.”
“Llegamos en el Chatet a las 9 pm. Llamamos, sonamos la campana pero no había nadie. Calle oscura, quedamos por 30 minutos esperando hasta que consiguimos contactar una persona que nos dijo que la llave estaba en el buzón. No nos comunicaran por el portal e-mail o WhatsApp. Llegamos directo del aeropuerto con hambre pero no habia nada para comprarmos y el aplicativo Rappi no hace entrega en ese barrio. En el día seguinte por la mañana solo encontramos empanado y café que se vendían por los……
“The place was clean, comfortable, and a great value for the price. Nery was an excellent host—friendly, helpful, and very informative throughout my stay. The room had air conditioning, a working TV, and everything I needed to be comfortable.
I was a little surprised that there wasn't hot water, but given the Caribbean climate, it actually wasn't a big issue and even felt refreshing. The Wi-Fi signal was weak in the bedroom, but it worked well in the common area, which had a wonderful breeze……