Hotel manager Francisco was fantastic! Went above and beyond to make our stay enjoyable. Loved the location , the pool and palm trees made it a very private relaxing oasis. Francisco made us feel at home and was always available. We will definitely be back now that we’ve found this little gem!!!!
真实旅客
2020 年 3 月入住 5 晚
2/10 糟糕
Furious,Victoria, BC
2020 年 2 月 23 日
I booked it through you. Had your confirmation # and when got to the property. No reservation, no room. Serious bummer
Furious
2020 年 2 月入住 7 晚
6/10 一般
真实旅客
2020 年 2 月 20 日
满意:清洁度、员工和服务、服务设施
真实旅客
2020 年 2 月入住 6 晚
6/10 一般
Jessica
团体旅客
2020 年 2 月 17 日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Just floored!!
Francisco was a wonderful manager. He tried his best to fix the problems that we encountered during our stay.
We booked the luxury suite. We quickly realized that there wasn’t a coffee pot. Francisco was quick to provide us with one along with a few filters.
The first night the convertible single to queen bed broke when the first person got on it. So one couple ended up sleeping on mattresses on the floor.
The following night the king size bed broke in the middle of the night. Now leaving both couples sleeping on floor mattresses.
I know that upon departure the next day Francisco had already followed up with the owners to fix the problems.
The suite, complex and community are in a perfect location to walk to LBTS. The pool area is very inviting with a grill, plenty of chairs, and music over the outdoor stereo. All other tenants were very friendly and considerate of others.
I’m hoping that the owners do what is right for their customers. This definitely wasn’t worth almost $300/night when we practically slept on the floor.
Francisco was Fantastic!!
Jessica
2020 年 2 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2020 年 2 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel very comfortable close to were all restaurants and beach
真实旅客
2020 年 2 月入住 2 晚
10/10 超赞
Shannon
2020 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shannon
2020 年 1 月入住 1 晚
10/10 超赞
Ronald
2020 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ronald
2020 年 2 月入住 1 晚
10/10 超赞
Lori
2020 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
great little stay!!!
Our bed was so comfy which I think is crucial!!!! Slept great!!! Will definitely stay there again if in the area!!!
Lori
2020 年 2 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2020 年 1 月 20 日
满意:客房舒适度,员工和服务
不满意:清洁度
Not with it
$150 a night afforded us a night's stay in a "non smoking " room that smelled like a crowd had just finished smoking. Begins had burned cigarette marks and a few stains. The bath tub was dirty and stained like I've never ever seen. The bed was very comfortable and the area was very nice and friendly.
真实旅客
2020 年 1 月入住 1 晚
10/10 超赞
真实旅客
2020 年 1 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and friendly
Francisco was very accommodating and always goes above and beyond to make your stay enjoyable.