福特·斯蒂文斯州立公园

No sign on the building should have prepped us… The front desk was unmanned. There was a sign stating to call a room # for assistance. We did so and after a few minutes a rep arrived, sat down and asked “reservation?” No greeting. I provided our name, she said “ID.” I gave her ID. Next was “CC or cash for deposit”. No explanation of amount, simply “CC or cash.” She printed a paper, wrote an X and pushed it at me. I asked “Do you need a signature?” A clipped “yes”. My career has been in customer service and I was astounded at this “first customer impression.” So much so that I asked her name: Hannah. Hannah is better suited for a non-customer facing job. On a bright note, the room was clean. The toilet did not function well and the shower was slow to drain, but that’s not a maid issue (other than reporting to maintenance). Complimentary in-room coffee was nasty, but the machine appeared to be clean (always do a self clean too; don’t ask why, take my word and just do it). There was only one small soap. If you decide to book, bring along a shower soap. The “complimentary lobby coffee” was a machine which appeared unused in months. Checkout was worse than Hannah. The man was extremely inconvenienced at our ringing him to the desk at 10:00AM. He irritated me so I requested a receipt to simply inconvenience him. Yeah, whatever. You (almost) get what you pay for; it was clean. Don’t know the name of the place as the sign was covered. There was an Under New Management sign.

Upstairs was too hot so had to sleep in the single beds

Eagle Crest offers some wonderful amenities including beautiful golf courses and multiple pools. However, the Lodge at Eagle Crest is in desperate need of a remodel from exterior to lobby to rooms. We were excited about our stay, meeting family who had reserved a chalet up the hill from the lodge. Wish we would have opted for a chalet ourselves. We stayed in a king suite at the lodge. Paint was peeling on the exterior and walls in the room had chips and exposed drywall on banged up corners. Furnishings were outdated and extremely uncomfortable. Overall, a general lack of aesthetics and decor. Only bare walls and worn furnishings. Photos show a beautiful golf course right outside your room door. Unfortunately, it was mostly weeds and dead trees with the golf course a good 50 yards from the room. I would suggest opting for a newer section of Eagle Crest