“Our reservation was over July 4th weekend. Apparently, they overbooked their king rooms, so we were notified one day before we arrived that they changed our room. When we arrived there wasn't a manager on-site to speak with, the woman at the desk did not have any answers for us, which I get it, it was not her fault. As she was checking us in, we were then told our room that was assigned to us was not clean. It was 3:30 in the afternoon and there was a line of people waiting to check in. The……
“Our reservation was over July 4th weekend. Apparently, they overbooked their king rooms, so we were notified one day before we arrived that they changed our room. When we arrived there wasn't a manager on-site to speak with, the woman at the desk did not have any answers for us, which I get it, it was not her fault. As she was checking us in, we were then told our room that was assigned to us was not clean. It was 3:30 in the afternoon and there was a line of people waiting to check in. The……
Christa